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Troubleshooting

Before contacting technical support for help, check the following:

If the remote doesn’t work when using the battery pack:

• 

Re-install the battery pack. Make sure it is locked in place.

• 

Use another charged battery pack to determine whether the controller is 
damaged or the battery pack’s charge is low.

• 

Try to recharge the battery pack.

• 

Make sure that the surrounding temperature is between 41˚F and 86˚F 
(5˚C~30˚C).

If the recharging station doesn’t charge the controllers:

• 

Make sure that the battery pack is correctly installed on the Wii controller.

• 

Make sure that you have connected the AC power adapter to the recharging 
station and an AC power outlet.

• 

If the battery pack has been stored unused for a long time, it may have 
become over-discharged. The recharging station may not be able to recover 
the battery.

• 

Make sure that the surrounding temperature is between 41˚ and 86˚F 
(5˚C~30˚C).

If battery life seems short and charging takes a long time:

• 

Make sure that the surrounding temperature is between 41˚ and 86˚F 
(5˚C~30˚C).

• 

Battery life may decrease over time. After 500 recharges, battery life may be 
only 70% of the battery life when new.

90-day limited warranty

Visit www.rocketfi shproducts.com for details.

Contact Rocketfi sh: For customer service please call 1-800-620-2790
www.rocketfi shproducts.com

Distributed by Best Buy Purchasing, LLC

7601 Penn Avenue South, Richfi eld, Minnesota, U.S.A. 55423-3645

© 2010 BBY Solutions, Inc.

All rights reserved. ROCKETFISH is a trademark of 2010 BBY Solutions, Inc. Registered in 
some countries. Wii is a trademark of Nintendo of America, Inc. All other products and brand 
names are trademarks of their respective owners. 

 

         ENGLISH 10-0768

Recharging

1

  Place your remotes with the new battery packs onto the induction charger. 

Make sure that you place them lengthwise and in the center of their holders. 

 

2

  As soon as the charger detects your new battery packs, it begins charging 

them and the charging indicator lights turn red. When charging is complete, 
the indicators turn green.

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