29
Trouble Shooting
Problem
Possible causes
Solutions
Light flashing
Low water level in the reservoir
Add water
No water / coffee from the group
or coffee pouring slowly
Coffee grind is to fine and/or
coffee is tamped too much
Use a coarser ground coffee and reduce
tamping pressure
Group shower screen is clogged
Clean the screen with a clean damp towel
or contact your authorized service rep. for
replacement of the screen
Group restrictor is clogged
Contact your authorized service rep.
Blind filter (special order feature
for some markets) is in the filter
holder
Remove the blind filter
No steam from steam wand
Steam nozzle is clogged with
dried milk
Unscrew nozzle and clean.
Boiler pressure is too low
Check pressure at approximately 1 bar.
If pressure is low, check on/off switch is
“on”
Boiler is overfilled
Contact your authorized service rep.
Boiler is empty
Contact your authorized service rep.
Heating element defective
Contact your authorized service rep.
No water from hot water nozzle
Boiler pressure is too low
Check pressure at approximately 1 bar.
If pressure is low, check on/off switch is
“on”
Boiler is overfilled
Contact your authorized service
Water leaking from machine
Several causes. I.e. boiler is
overfilling.
Switch machine off and unplug machine.
Contact your authorized service
Pump is making loud noise
Pump is running without water
Switch machine off and unplug machine
and contact your authorized service rep
On/off switch is off
Turn switch on
