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Chapter 7: Maintenance and Troubleshooting
ACCU-CHEK Customer Care Service Center 1-800-858-8072
Maintenance and Testing
Your meter needs little or no maintenance with normal use. It automatically tests its own systems every time
you turn it on and lets you know if something is wrong. (See page 83 for error messages and what to do
about them.)
If you drop the meter or think it’s not giving accurate readings, make sure that your test strips and control
solution haven’t expired, then run a control test.
Cleaning Your Lancet Device
To clean the ACCU-CHEK Softclix lancet device, use a mild dishwashing liquid and a soft cloth. DO NOT place
the entire device under water. At least once a week, disinfect the cap after cleaning by placing it in 70%
alcohol (isopropyl) for 10 minutes. Allow the cap to air-dry after disinfecting.
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