Your blood sugar may be
extremely high or a meter or
strip error has occurred. See
“Symptoms of High or Low
Blood Sugar.”
The meter has lost all test
results in memory. Turn the
meter off, then on again. If
you still see this display, call
the ACCU-CHEK Customer
Care Service Center at
1-800-858-8072.
The meter has failed its internal
electronic checks. Turn the meter
off, then on again. If you still see
this display, call the ACCU-CHEK
Customer Care Service Center at
1-800-858-8072.
This is a display check. If any
parts or number segments are
missing or unclear, call the
ACCU-CHEK Customer Care Service
Center at 1-800-858-8072.
Average can not be calculated.
No results obtained on meter for
last 7 days.
Chapter 5: Maintenance and Troubleshooting
ACCU-CHEK Customer Care Service Center 1-800-858-8072
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