R4X and R6X Operation Manual
11
V. TROUBLE SHOOTING AIDS
The following section indicates potential problems and
the probable solution which should be
implemented by users. Problems which extend be-
yond these will require an experienced serviceman.
A list of authorized service agencies is supplied.
A. Unit does not start.
1. Are all the attachments tightly in place? Be
sure the continuous feed lead is flush with the
continuous feed attachment.
2. Press the off button and unplug the machine.
3. Remove continuous feed lead.
4. Remove any product from inside continuous
feed lead and attachment.
5. Is there any product jamming the plate? If so
press the OFF button and unplug the machine.
Wear cut-resistant gloves when removing a jam!
6. Try another outlet.
B. Continuous feed lead will not fit flush with motor
base.
1. Processing plate is not in it’s proper position.
2. Rim of plate should be slightly above the up-
per edge of continuous feed attachment.
C. Unit stops running.
1. Turn off and unplug the machine.
2. Follow A. above and try again.
D. If unit does not operate after following A above
1. Check outlet for current (breaker for fuse).
2. Try unit again.
3. Call local service agency.
E. Unit starts to spark or smoke.
1. Turn the unit off, unplug it and call local au-
thorized service agency.
F. Unit Makes a grinding noise.
1. Turn off and unplug the machine, disas-
semble, check the continuous feed lead and pro-
cessing plate to see if they have been rubbing
together.
2. If this was the case, the processing plate was
not fully seated. Discard any food processed.
Check for and remove any food particles inside
stem of processing plate. Replace the plate in-
suring that the processing plate is f u l l y
seated. Make sure there are no food particles
on the motor shaft.
G.
Food is going into machine, but not coming out.
1. The discharge Plate is not in the continuous
feed attachment.
H.
Cucumbers coming out with torn skins.
1. Blade is dull on plate and must be changed.
NOTE:
cucumber condition before process
ing should be considered.
2. Make sure the small “vane” side of the dis
charge plate is up.
VI. SERVICING OF YOUR
ROBOT COUPE
Your Robot Coupe has a one year limited warranty
against defects in parts and workmanship. Should
the unit require service, check with your distributor to
see where local service is available. If not or if you
wish your unit to be serviced at the factory, call for a
return merchandise authorization (RMA) number, and
upon receipt of same, ship it PREPAID and insured
to our factory address.
Robot Coupe USA, Inc.
Service Dept.
Phone:1-800-824-1646
601-898-8411
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