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Roborock Q400RR, Руководство пользователя

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Roborock Q400RR Скачать руководство пользователя страница 12

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Error 1:

LiDAR turret or laser blocked. Check 

for obstruction and retry.

Error 2:

Bumper stuck. Clean it and lightly tap 

to release it.

Error 3:

Wheels suspended. Move robot and 

restart.

Error 4:

Cliff sensor error. Clean cliff sensors, 

move robot away from drops and restart.

Error 5:

Main brush jammed. Clean main brush 

and bearings.

Error 6:

Side brush jammed. Remove and clean 

side brush.

Error 7:

Wheels jammed. Move the robot and 

restart.

Error 8:

Robot trapped. Clear obstacles 

surrounding robot.

Error 13:

Charging error. Clean charging 

contacts and retry.

Error 9:

No dustbin. Install dustbin and filter.

Error 12:

Low battery. Recharge and retry.

Error 14:

Battery error.

Error 16:

Robot tilted. Move to level ground and 

restart.

Error 26:

Wall sensor dirty. Clean wall sensor.

Error 21:

Vertical bumper pressed. Move robot 

and retry.

Error 23:

Could not return to dock. Clean dock 

location beacon and retry.

Filter blocked or wet. Clean, dry, and retry. 
No-go zone or Invisible Wall detected. Move 

robot from this area.
Internal error. Reset the robot.

Error 22:

Dock locator error. Clean and retry.

Error 17:

Side brush error. Reset robot.

Error 18:

Fan error. Reset robot. 

Note:

A system reset may resolve some problems.

If the problem persists after using the 

recommendations in the table above, contact our 

support team at:  

[email protected] (United States/Canada/

Non-Europe)  

1-855-960-4321 (United States only)  

1-833-421-1915 (Canada only)

Errors

If an error occurs while the robot is cleaning, the 

power indicator will flash red quickly, and a voice 

alert will sound. Refer to the following table for 

troubleshooting.

1. After resolving any of the following errors, 

relocate your robot and restart cleaning.
2. After any sensor errors, clean the sensor 

and retry.
3. If the battery is at an abnormal 

temperature, wait for it to return to normal 

before use.

Содержание Q400RR

Страница 1: ...Roborock Q7 Read this user manual with diagrams carefully before using this product and store it properly for future reference Robotic Vacuum Cleaner User Manual ...

Страница 2: ...02 English 03 Français 16 Español 26 ...

Страница 3: ...harging 05 International Symbols Explanation 05 FCC IC Statement 06 Product Overview 06 Installation 07 Connecting to the App 08 Instructions for Use 10 Routine Maintenance 11 Environment Protection Information 11 Basic Parameters 12 Errors 13 FAQs ...

Страница 4: ... or lack of experience and knowledge if they have been given supervision or instruction concerning use of the product in a safe way and understand the hazards involved Children shall not play with the product Cleaning and user maintenance shall not be made by children without supervision Do not use wet cloth or liquids for cleaning the charging contacts Do not dismantle repair or modify the batter...

Страница 5: ...rmful interference and 2 this device must accept any interference received including interference that may cause undesired operation This device contains licence exempt transmitter s receiver s that comply with Innovation Science and Economic Development Canada s licence exempt RSS s Operation is subject to the following two conditions 1 This device may not cause interference 2 This device must ac...

Страница 6: ... Press to start cleaning Power Clean White Battery level 20 Red Battery level 20 Pulsing Charging or starting up Flashing red Error Power Indicator A4 Dustbin A4 1 Dustbin Latch A4 2 Washable Filter A3 2 Reset Button A3 3 Air Outlet A6 Adjustable Water Tank A7 Disposable Dust Bag A8 Base A8 1 Air Duct Cover Screws 10 A8 2 Air Duct Cover A8 3 Screwdriver A8 4 Base Fastening Screws 6 A11 Power Cable...

Страница 7: ...ot may fail to return to the dock The Auto Empty Dock recharges and empties Store the standard robot dock before use Failure to do so may cause issues returning to dock Maintain the dock according to the maintenance instructions Do not clean the dock with a wet cloth Avoid frequent manual emptying Images are for illustration purposes only and may not exactly represent the product Notes To prevent ...

Страница 8: ...nter standby mode Press and hold the button to turn off the robot and complete the cleaning cycle On Off Note The robot cannot be turned off when it is being charged Press the button to start cleaning The robot will plan its cleaning route according to its scan of the room It splits a room into zones first draws out zone edges and then fills the zone in a zigzag pattern In so doing the robot clean...

Страница 9: ...will go to sleep automatically if left in an Error state for over 10 minutes Placing the robot on the dock in an Error state will stop the current cleanup If the robot does not function properly after a system reset switch it on Press and hold the button and at the same time press Reset button until you hear the Restoring factory settings voice prompt The robot will then be restored to factory set...

Страница 10: ...with clean water Gently shake the dustbin and then pour out the dirty water C5 4 Rinsethewashablefilterrepeatedlyandtap it to remove as much dirt as possible C5 5 Leave the dustbin and the washable filter to dry and reinstall them Notes After cleaning always remove the mop cloth to prevent dirty water from leaching back into the clean water tank A dirty mop cloth will compromise the washing perfor...

Страница 11: ...e Clean every month Notes Before removing the battery make sure it is fully drained Do not attempt to remove the battery if the robot is connected to the dock Remove the entire battery pack Avoid damaging the battery pack casing to avoid short circuits or leakage of hazardous substances In the event of accidental contact with battery fluid rinse thoroughly with water and seek immediate medical car...

Страница 12: ...d retry Error 23 Could not return to dock Clean dock location beacon and retry Filter blocked or wet Clean dry and retry No go zone or Invisible Wall detected Move robot from this area Internal error Reset the robot Error 22 Dock locator error Clean and retry Error 17 Side brush error Reset robot Error 18 Fan error Reset robot Note A system reset may resolve some problems If the problem persists a...

Страница 13: ...mperature Charging contacts dirty Clean them with a dry cloth There are too many obstacles near the dock Move it to an open area The robot is too far from the dock Place it closer and retry Restart the robot The main brush side brush or main wheel may be jammed Turn off the robot and clean them The omni directional wheel is jammed Use a screwdriver to remove it for cleaning The dustbin is full and...

Страница 14: ...or instructions on how to correctly install the mop cloth Cleaning does not resume after recharging The robot cannot return to the dock after spot cleaning or when it has been moved manually The robot begins to miss certain spots Make sure that the robot is not in DND mode DND mode will prevent auto top up If the robot is placed manually on the dock before it is recharged automatically it will not...

Страница 15: ...he robot returns to the dock Auto emptying is disabled Check in app settings Dustbin cover is not in place Check and install Auto emptying will not be triggered if the robot is moved to the dock manually Start emptying manually Auto emptying will not be triggered if the robot returns to the dock without cleaning The robot will not auto empty after returning to the dock in Do Not Disturb DND mode A...

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