14. Warranty and service
Warranty
With the purchase of this product you purchased at the same time a two-year
warranty from date of purchase. The guarantee applies only to the already
existing material defects on the purchase of the product and/or functional defects.
Excluded from the guarantee are:
- Damage caused by incorrect use
- Damage caused by neglect of duty of care
- Damage caused by improper handling and maintenance errors
- Liquid damage
For warranty claims, please contact your local dealer.
Should it be necessary to send the product, you must enclose a copy of the
invoice and a repair order. You can download it at www.robitronic.com. With
direct sending to the service department must be consulted beforehand (held by
telephone or e-mail). The postage costs borne by the consignor. Paid packages
are not accepted. Everyone sent in warranty case is first examined by our
service department on admissibility. For reject warranty claims will be charged
back to a control and processing fee before we return the product. Repairs not
covered under warranty, before the start of the repair must be paid.
Declaration of Conformity (DOC)
Hereby, the manufacturer declares that this product is in compliance with the
essential requirements and other relevant provisions of EU Directives. The
declaration of conformity may be consulted at www.robitronic.com
Disclaimer
As compliance with the instructions, the operations and conditions when using
the device at no time can be monitored by the manufacturer; the manufacturer
assumes no liability for damages, costs and / or losses arising from incorrect
use and / or incorrect operation or in any way connected.
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