/
RP750x
•
R01
0000
1213
15/17
Copyright
©
2013
ROAM
Data
All
rights
reserved
6.
Maintenance
ATTENTION
Before
any
maintenance
operations
on
the
terminal,
make
sure
that
all
cables
are
disconnected.
6.1.
Cleaning
of
the
terminal
First
of
all,
unplug
all
cables
from
the
terminal.
Good
rules
for
proper
cleaning
of
the
terminal
are:
•
Do
not
clean
the
electrical
connections.
•
Do
not
use
in
any
case
solvents,
detergents,
alcoholic
or
abrasive
products
as
those
materials
will
damage
the
plastic
or
electrical
contacts.
•
Avoid
exposing
the
terminal
to
direct
sunlight.
•
Do
not
insert
anything
but
cards
into
the
smart
card
readerslot.
6.2.
Transport
and
storage
•
Use
the
original
packaging
for
unit
storage.
•
Disconnect
all
cables
from
the
terminal
during
transportation.
6.3.
Troubleshooting
The
terminal
does
not
turn
on:
•
Battery
level
is
too
low
•
Check
the
USB
connection
•
Make
sure
the
PC
is
turned
on
•
Check
that
the
wall
plug
PSU
is
fully
inserted
in
the
electrical
socket
The
terminal
fails
to
establish
connection
with
third
party
device
•
Check
that
the
third
party
deviceis
correctly
powered.
•
Check
the
configuration
of
the
third
party
device.
•
Check
both
terminal
&
third
party
device
are
paired
(refer
to
the
pairing
user
guide).
•
Check
both
terminal
&
third
party
device
are
connected
via
Bluetooth.
•
Seek
technical
support.
Cards
are
not
read
•
Check
that
the
magnetic
card
is
swiped
correctly
(with
magnetic
stripe
inserted
into
the
slot
&
facing
towards
the
keypad).
•
Swipe
again
the
card
with
a
constant
movement.
•
Check
that
the
magnetic
stripe
is
not
damaged,
grooved
or
cracked.
•
Make
sure
you
have
inserted
correctly
the
smart
card
into
the
smart
card
reader
and
that
the
card
has
been
removed
after
the
transaction.
