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If a problem occurs, first refer to this troubleshooting guide. If this troubleshooting guide does not
resolve your problem, contact your dealer or Road Mate DVR service center (
.
■
Power related problems
The battery cannot be recharged.
o
Check if the car charger connection and make sure the power indicator is on.
o
DO NOT recharge battery pack other than genuine Road Mate DVR DC car charger.
The driving recorder does not operate even when the power button is pressed.
o
The battery is not properly installed in the driving recorder. Make sure the battery is in
proper position
o
Check if the car charger is well connected to cigarette lighter. The power indicator on
car charger should be lit on.
■
Memory related problems.
No videos can be recorded.
o
The SDHC memory card is not properly inserted.
o
The SDHC memory card may slide to write-protect position.
o
Format your SDHC memory card by following steps.
1. Press the
button to display the menu.
2. To format your SDHC memory card. Press
or
button to select
Format
your SDHC memory card, and then press
button.
2. Press
or
button to select “Yes” or “No”.
3. Press
to confirm, press
back to main menu.
10. TROUBLESHOOTING AND FAQs