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Chapter 7: Maintenance
M2A-XL Transmitter Operator’s Manual
Troubleshooting
The troubleshooting guide describes symptoms, probable causes, and recommended action for
problems you may encounter with the M2A-XL.
NOTE:
This troubleshooting guide describes M2A-XL problems only. If the M2A-XL is
connected to a controller, see the controller operator’s manual for problems you may
encounter with the controller.
Table 14: Troubleshooting the M2A-XL
Condition
Symptom(s)
Probable Causes
Recommended Action
No Power
The display back
-
light is off and the
display screen is
blank.
• The power wiring is
disconnected or
misconnected.
• The display cable is
disconnected or
misconnected.
1. Verify that the wiring to the power source
or controller is correct and secure.
2. Verify that the ribbon cable connecting
the terminal PCB to the control PCB is
securely installed. This ribbon cable
plugs into a connector on the top edge of
the control PCB and on the bottom of the
terminal PCB.
3. If the power difficulties continue, contact
RKI for further instruction.
Frequent or
Suspect
Alarms
The M2A-XL alerts
you to
frequent or suspect
alarms while the
fresh air
readings remain on
zero (20.9 for oxy
-
gen).
• The M2A-XL is
experiencing false
readings due to RFI or
EMI.
• The detector wiring is
disconnected,
misconnected, or
intermittent.
1. Verify that the M2A-XL wiring is
properly shielded. See “Wiring the M2A-
XL Transmitter” on page 30.
2. Verify that the detector wiring is correct
and secure.
3. Increase the alarm on delay setting in
Configuration Mode.
4. If the frequent or suspect alarm
difficulties continue, contact RKI for
further instruction.
Flickering
Display
The display reading
flickers often.
• The M2A-XL is
experiencing false
readings due to RFI or
EMI.
• The noise filter setting is
too low.
• The zero suppression
setting is too low.
• The display screen is
malfunctioning.
1. Verify that the M2A-XL wiring is
properly shielded. See “Wiring the M2A-
XL Transmitter” on page 30.
2. Verify that the detector wiring is correct
and secure.
3. Increase the filter setting in Configuration
Mode.
4. Increase the zero suppression setting in
Configuration Mode.
5. If the display difficulties continue,
contact RKI for further instruction.