Owner’s Manual
25L and 50L Electric Storage Water Heaters
13
RIN3699 023334 Rev. A
Warranty
stress or strain, harsh or adverse
water conditions, contamination
or corrosion from particles in the
water supply, excessive water
pressure or temperature or neglect
of any kind to the hot water unit or
its components.
b. alteration or repair of the hot water
unit other than by an approved
Rinnai agent or a Technician of a
gas or electricity utility approved by
Rinnai.
c. attachment of any parts or
accessories other than those
manufactured or approved by
Rinnai; and
d. faulty or improper installation of the
hot water unit, including installation
other than in accordance with the
instructions contained in the owner’s
manual supplied with the unit.
6. The warranty only applies to the hot
water unit and/or components in the
hot water unit and does not cover
any plumbing or associated parts,
including but not limited to, pressure
limiting valves, stop cocks, non return
valves, electrical switches, pumps
or fuses, supplied by any person
installing the hot water unit.
7. Where a hot water unit or a
component in a hot water unit is
replaced by Rinnai, the balance of
any original warranty or replacement
guarantee period will remain effective.
The replacement part or hot water
unit does not carry any additional
warranty or replacement guarantee.
8. Where the hot water is located
outside the metropolitan area of a
capital city and is:
a. more than 25 kilometres from a
Rinnai office; or
b. more than 25 kilometres from a
Rinnai agent,
the owner will be responsible
underthe warranty, for paying the
costs of transporting the hot water
unit or any component in the hot
water unit to and from an approved
Rinnai agent or to a Rinnai office
(including the costs of any insurance
associated with that transport) or
paying the travelling time of an
approved Rinnai agent to and from
the owner’s house premises.
9. Where the warranty applies but the
hot water unit is installed or located in
a position that does not comply with
the Rinnai installation instructions or
any relevant statutory requirements,
the owner of the hot water unit will be
responsible for the costs of:
a. the dismantling or removal of
cupboards, doors, walls of special
equipment and
b. any labour required to gain
access to and to bring the unit to
a position that complies with the
