22
H4123 025961 Rev. A July 2012
Installation and Owner’s Manual – Heat Pump
Rinnai Hotflo Heat Pump
Model RIN250EHP
Terms of Warranty and Replacement
Guarantee
Applies only to models where the model
number commences with RIN, for
example RIN250EHP.
The benefits to the consumer given by this
warranty are in addition to all other rights
and remedies of the consumer under a
law in relation to the goods or services to
which the warranty relates.
Our goods come with guarantees that
cannot be excluded under the Australian
Consumer Law. You are entitled to a
replacement or refund for a major failure
and for compensation for any other
reasonably foreseeable loss or damage.
You are also entitled to have the goods
repaired or replaced if the goods fail to be
of acceptable quality and the failure does
not amount to a major failure.
The Rinnai Hotflo Heat Pump (referred
to as “water heater” in this document)
and its components are covered by a
comprehensive 1 year parts and labour
warranty, a 2 year refrigerant component
replacement guarantee, and a 5 year
cylinder replacement guarantee, under
domestic use. Domestic use is defined as
follows:
1. Water heaters installed to supply
heated water to domestic dwellings.
2. Water heaters installed to supply
heated water to commercial
installations such as motel units, hotel
rooms, caravans, mobile homes,
nursing homes, retirement village
complexes and other care institutions
and like accommodation.
This water heater comes with a
comprehensive one year parts and
labour warranty under commercial use.
Commercial use is defined as water
heaters used in applications other than
domestic use and include premises such
as commercial and industrial buildings,
cafes, caravan parks and sporting
complexes, but not limited to these.
“Commercial Use” warranty applies to:
1. Water heater(s) supplying central
shower blocks.
2. Water heater(s) supplying kitchens
used for the bulk preparation of food.
3. Water heater(s) used in commercial or
industrial heating processes.
4. Water heater(s) used in hydronic
space heating installations.
5. Any application that uses Rinnai water
heater(s) in conjunction with building
flow and return systems.
6. Water heater(s) installed as
component(s) of centralised bulk hot
water system(s).
The terms of the Warranty and replacement
guarantees are set out below.
This warranty applies to products which
are manufactured on or after the date of
publication of this warranty but before the
next date of publication of this warranty.
Warranty
