6. TRAVEL, TRANSPORT & ACCESS COSTS
6�1 The Purchaser must pay freight charges, in-transit insurance expenses and travelling costs for repairs/
replacements under this Warranty, that are required to be performed 100km or more from the nearest Rinnai
branch or Authorised Service Representative�
6�2 Subject to clause 6�3, Rinnai will pay freight charges, in-transit insurance expenses and travelling costs for
repairs/replacements that are required to be performed less than 100km from the nearest Rinnai branch or
Authorised Service Representative� In this circumstance:
a) Rinnai will arrange for such repairs/replacements and make any payment directly to the third party to
provide the freight, in-transit insurance or travel services; or
b) if Rinnai considers appropriate, it will authorise the Purchaser in writing to pay for the relevant freight
charges, in-transit insurance expenses or travelling costs and then, upon provision by the Purchaser to
Rinnai of a tax invoice showing those costs have been incurred, reimburse the Purchaser for such costs
which are within the terms of the authorisation� If the Purchaser pays for the relevant freight charges,
in-transit insurance expenses or travelling costs without written authorisation from Rinnai, Rinnai will not
reimburse the Purchaser for such costs�
6�3 The Purchaser must pay all costs and expenses in respect of:
a) making the Product accessible for service� For example, restricted access or working at heights, or the
labour cost for an additional person due to OHS requirements;
b) providing a safe working environment for installation, service, maintenance or repair of the product;
c) any surcharge applicable in respect of supplying replacement parts outside Normal Business Hours; and
d) any other costs and expenses in relation to claiming the Warranty that is not covered by clause 6�2�
7.
PURCHASER’S RESPONSIBILITIES
7�1 The Purchaser must operate and maintain the Product in accordance with the Operating Instructions and
service maintenance schedule, including conducting an appropriate number of services to the unit during the
Warranty period, based on usage and the usage environment including but not limited to;
a)
regularly cleaning the air filter(s) and replacing them where necessary;
b) replacing expired batteries or other consumables as required;
c) ensuring that the condensate drain is kept clean and clear of obstructions;
d)
ensuring that outdoor units have unrestricted airflow and adequate clearances; e) ensuring that additional
corrosion protection is applied to the Product if it is installed in a corrosive environment, for example,close
to the sea�
8.
STATUTORY RIGHTS
8�1
The benefits given by this Warranty are in addition to other rights and remedies of the consumer under a law
in relation to the goods or services to which the Warranty relates�
8�2
Australian purchasers have their benefit of statutory rights and nothing in these terms of Warranty has the
effect of excluding,restricting or modifying those rights� Our goods come with guarantees that cannot be
excluded under the Australian Consumer Law� You are entitled to a replacement or refund for a major failure
and compensation for any other reasonably foreseeable loss or damage� You are also entitled to have the
goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a
major failure�
Rinnai 19
Split AC OM
WARRANTY
