EN
EN
EN
Whirlpool
T
LCD - Manual
IW00290.1
8.0
Service Request Form
F
or a ”Riho service query” see Fig.7.
NOTICE
:
According to the Installation instructions, it is necessary to have an inspection hatch of at least
40x50 cm in the
case of a walled-in type of installation.
Also ventilation grid(s) have to be installed.
The room must be free of obstacles, so that work can be carried out.
In the case of a plastic panel sealed with sealant, you are requested to remove the sealant before our service technician
arrives.
Problem 3.
The cleanpool system does not work.
Cause 1:
No cleanpool fluid in the reservoir.
Solution 1:
Top up cleaning fluid
Cause 2:
No cleaning fluid is retained in the reservoir because the reservoir shut off valve is open.
Solution 2:
Check lower magnetic valve on the cleanpool tank and fit new valve if necessary. If fitting new valve ring the service
department.
Problem 4.
Light or colour therapy does not work.
Cause:
Water level not high enough (bath full indication )?
Solution:
Top up water.
Problem 5.
The whirlpool does not function.
Cause:
The electronic system may malfunction due to pressing down the control keys several times, whether accidentally or
otherwise.
Solution:
Switch off the power, wait for a minute, then switch it on again, whereby the electronic system will be reset. If the
problem persists, call the Service department.
Problem 6.
Heating does not work.
Cause:
Heating is connected to the primary operating hydro system
Solution:
Does the first hydro system start? If not, switch this on first and then the heating.
If the problem persists, call the Service department.
Problem 7.
The system does not start.
Cause:
The hydro or aeromotor is equipped with a thermal safety switch as a protection. In case of overheating, the motor will
switch off. A possible cause may be that the motor is blocked.
Solution:
Allow engine(s) to cool down. If the cooled engine does not start, contact one of the RIHO assembly or service
centers. Repeated attempts to start a blocked motor / pump can cause damage!
7.0
Exceptional maintenance
WARNING:
Always switch off the power supply before carrying out any maintenance or other work.
ATTENTION:
The whirlpool service department cannot provide a service if there are no inspection hatches or the inspection
hatches are too small.
In these cases, the customer has to make the whirlpool system available at his own
expense!
F
or extraordinary maintenance, please approach the authorised Service Centres. The guarantee will become void
if the product is used improperly by unauthorised personnel, and the manufacturer's liability for the safety of the
product will be cancelled immediately. If any parts fail, only use original and approved spares, otherwise the
guarantee will become void and the liability of the manufacturer for the safety of the product will be cancelled
immediately.
Detecting and resolving problems.
Problem 1.
The whirlpool does not work when the on/off switch is pressed.
Cause 1:
Is the whirlpool
connected
to power supply
?
Is the tub connected correctly?
Is the power supply workingl?
Solution 1:
Check connections, power supply and fuses.
Cause 2:
Is the water level high enough (bath full indication )?
The electronically controlled whirlpools are equipped with a level switch that only allows the system to operate if the water
level is high enough.
Solution 2:
Top up the water if there is insufficient water.
If sufficient water is available, check whether the water level switch has come loose during transport or installation work.
If the level switch is not working, contact the Riho Service department.
Problem 2.
Not all hydrojets or
bottom
jets have a powerful flow.
Cause 1:
Some electronically controlled whirlpools have separate control of certain groups of jets that can be switched on and off
when other Hydro jets operate.
Solution 1:
See Chapter 4.1 Basic Functions. Different combinations can be selected successively.
Solution 2:
Switch off the power
supply
, wait for a minute, then switch it on again, whereby the electronic system will be reset. If the
problem persists
contact one of the RIHO service centers.
6.3
User tips
=
In case of health problems: Consult your doctor before using the whirlpool system.
=
The maximum recommended duration for using the whirlpool is 10 minutes.
=
The whirlpool system should not be used immediately after a meal.
=
Bath foam (bubble bath), shampoos or soap should only be used after using the whirlpool system. If these media are
used prior to operation or when the Whirlpool bath is in operation, a great deal of foam will be generated.
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