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TROUBLESHOOTING
An irregular operation of the CPS is frequently not due to malfunctions, but to simple problems, inconveniences or distractions.
Therefore, the user is advised to consult the table below providing useful information on how to solve the most common
problems.
WARNING:
the table below often refers to the use of the maintenance BYPASS (SWMB). If the device is installed,
before restoring the correct operation of the CPS, make sure that it is switched on and
not in STAND-BY
.
NOTE: For the exact meaning of the codes mentioned in the table, please read the
“S
TATUS
/
A
LARM CODES
”
section.
PROBLEM
POSSIBLE CAUSE
SOLUTION
THE CPS CONNECTED TO
THE MAINS, DOES NOT
SWITCH TO STAND BY
MODE
(THE DISPLAY DOES NOT
LIGHT UP)
CONNECTION TO THE
INPUT TERMINAL MISSING
Connect the mains to the terminals following the
indications in the paragraph
“P
OWER
C
ONNECTION
”
NEUTRAL CONNECTION
MISSING
The CPS cannot function without the neutral connection.
WARNING: the absence of this connection can damage
the CPS and/or the load. Connect the mains to the
terminals as explained in the paragraph
“P
OWER
C
ONNECTION
”
.
THE ISOLATOR (SWIN) IS
OPEN
Close the isolator
MAINS POWER MISSING
(BLACKOUT)
Make sure the mains power is present. If necessary,
perform battery start-up to power the load.
INTERVENTION OF THE
UPSTREAM PROTECTION
DEVICE
Restore the protection. Warning: make sure there is no
overload or short circuit on the CPS output.
NO POWER REACHES
THE LOAD
CONNECTION TO THE
OUTPUT TERMINAL
MISSING
Connect the load to the terminals
THE CPS IS IN STAND-BY
MODE
Run the start-up sequence
THE STAND-BY OFF MODE
HAS BEEN SELECTED
The operating mode must be changed. In fact, the STAND-
BY OFF (emergency) mode only powers the loads when a
black out occurs.
MALFUNCTION OF THE
CPS AND AUTOMATIC
BYPASS OUT OF USE
Insert the maintenance bypass (SWMB) and contact the
nearest service centre
THE CPS OPERATES OFF
THE BATTERIES EVEN
THOUGH MAINS POWER
IS PRESENT
INTERVENTION OF THE
UPSTREAM PROTECTION
DEVICE
Restore the protection.
WARNING: make sure there is no overload or short circuit
on the CPS output.
THE INPUT VOLTAGE IS
OUT OF THE ALLOWED
OPERATING VALUES FOR
MAINS POWER
Problem caused by the mains power. Wait for the input
mains voltage to return within the tolerance limits. The
CPS will return automatically to mains operation.
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