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1.

 

What this document describes.   

The document explains how to set up RICOH Supervisor-I. 

RICOH Supervisor-I offers graphical dashboard to keep track of the printer operating 

status and alert function that prompts maintenance at the right time. 

There are 2 ways to install RICOH Supervisor-I.   
1)

 

Using ColorGATE RIP software which is provided with a printer   

2)

 

Download RICOH Supervisor -I module (Data collector) from the following link.   

https://contents-usstage.supervisori.ricoh.com/ins/datacollector.zip

 

*In the description, the words "Supervisor-I" and "Data collector" are used. “Data collector” 
module must be installed on your PC in order to use Supervisor-I functions. 
 
Supervisor-I helps to keep the printer running stably by grasping the PV and issuing alerts 
at the right time.   

we provide followings:

 

-

 

Graphical dashboard that allows customers to see key usage statistics over 
time on their printer in real time. 

-

 

Alert function to notify you of abnormal printer operation. 

-

 

Remote FW update function 

These  detailed  functions are described  in  the  operation  manual  of  each  model of  RICOH 
Supervisor-I. 
 

2.

 

Overview of installation 

a.

 

Firstly,  check  PC  operating  environment.  Such  as  system  requirement, 
specification  and  Browsers.  The  system  requirements  are  listed  in  Appendix 
A.1. Please check it before installation.  

b.

 

Secondly, connect the printer and the PC on which “Data collector” is installed 
to the same network that can connect to the Internet. Set IP address of the 
printer as needed. For how  to set the IP address of  the printer, refer to the 
manual of each printer. 

c.

 

Thirdly, install “Data collector” by referring to Chapter 4 in this manual. 

d.

 

Finally, register your email address and information about you so that you can 
see the printer status. 

Содержание Supervisor-I

Страница 1: ...1 RICOH Supervisor I Installation Manual...

Страница 2: ...3 3 Installation Supervisor I module Data collector on PC 4 3 1 Data collector Installation procedure 4 3 2 Supervisor I user registration procedure 8 3 2 1 Registration of email address 8 3 2 2 User...

Страница 3: ...time we provide followings Graphical dashboard that allows customers to see key usage statistics over time on their printer in real time Alert function to notify you of abnormal printer operation Rem...

Страница 4: ...edure Data collector installer will start when adding a printer with ColorGATE RIP software Follow the steps below to install RICOH Supervisor I When you use Ri 2000 please do not install AnaRIP on th...

Страница 5: ...g screen will be displayed Please check if the country where a printer is installed is correct If it is correct please click Next and move on the next step If it is incorrect please click Change count...

Страница 6: ...6 After setting the country the following window will be displayed Please click Finish and finish the installation...

Страница 7: ...7 You will find the following icon when the installation was completed Data collector icon...

Страница 8: ...utomatically by linking with ColoGATE RIP In the case you don t use ColorGATE RIP please set IP address 3 At the bottom of the Basic setting screen there is a Email address area where you a print shop...

Страница 9: ...9 4 Signed up will pop up if the registration was successful...

Страница 10: ...of the email is as follows If you do not receive this email please check your junk spam email folder 2 Click the URL and register the user information from the transitioned web page After entering th...

Страница 11: ...11 3 You will receive an email with URL for the dashboard Open email and click the URL in the email The text of the email is as follows...

Страница 12: ...is displayed RICOH Ri 1000 RICOH Ri 2000 and RICOH Pro L5130e RICOH Pro L5160e are managed by the same account but the screens are different For RICOH Ri1000 RICOH Ri 2000 You can see the history of t...

Страница 13: ...13 Graphic dashboard for Ri1000 Ri2000 printer Printers are showed as below Printer model number printer serial R90 Ri 2000 R87 Ri1000...

Страница 14: ...For RICOH Pro L 5130e RICOH Pro L 5160e After login click the Pro L5100 Report button You will see the dashboard as follows For details about the dashboard refer to the operational manual for each mod...

Страница 15: ...can be connected Available HDD space 10GB or more Supported Browsers Google Chrome latest version Mozilla Firefox latest version Supported printers RICOH Ri 1000 RICOH Ri 2000 RICOH Pro L5130e RICOH...

Страница 16: ...cess type in the View your active networks area is Internet The printer IP address model and the combination is set correctly in Data Collector Check section 3 3 1 Q2 When you forget your password for...

Страница 17: ...s on different PCs In that case if you register the same e mail address you can see the operating status of each printer with the same account on Customer dashboard Q5 How to set proxy server A5 Pleas...

Страница 18: ...18 Q7 How to change the country A7 Please click Basic setting and change it...

Страница 19: ...19...

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