10. Troubleshooting
Print Quality Problems
Problems
Solutions
The machine is not properly
placed.
Make sure that the machine is on a level surface. Place the machine
where it will not be subject to vibration or shock.
Unsupported paper types have
been used.
Make sure that the paper being used is supported by the machine.
Incorrect paper type settings.
Make sure that the paper type setting of the printer driver matches the
Non-genuine toner cartridge has
been used.
Non-genuine toner cartridge has been used. The non-genuine toner
cartridge may reduce the print quality and even cause malfunctions.
Use genuine toner cartridges.
Old toner cartridge has been
used.
Toner cartridges should be opened before their expiration date and
used within six months of being opened.
Machine needs to be cleaned
machine as required.
