Ricoh IWB-D1 Скачать руководство пользователя страница 54

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Model K-C3.5L

Ricoh Co. Ltd.

http://www.ricoh.com/

Slide 54

Troubleshooting - 7

Check the
harness
condition
between
Operation board
and LCD control
board.

Replace the
operation
buttons.

If the above does
not resolve the
problem, replace
the LCD control
board.

Defective
operation buttons
or LCD control
board

Operation buttons on the
display unit do not work.

Solution

Cause

Symptom

Содержание IWB-D1

Страница 1: ...odel K C3 5L 1 Ricoh Co Ltd http www ricoh com Slide 1 Model IWB D1 Service Training This is the first Interactive White Board IWB model released by Ricoh Model name Ricoh Interactive Whiteboard D5500...

Страница 2: ...C3 5L 2 Ricoh Co Ltd http www ricoh com Slide 2 Contents 1 What is an Interactive Whiteboard 2 Product Outline 3 Specifications 4 Installation 5 Maintenance 6 Components 7 Troubleshooting No additiona...

Страница 3: ...Model K C3 5L 3 Ricoh Co Ltd http www ricoh com Slide 3 Model IWB D1 Service Training 1 What is an Interactive Whiteboard The IWB D1 is the first Interactive White Board IWB model released by Ricoh...

Страница 4: ...ge interactive display that connects to a computer Pages displayed from a computer can be marked up using a special pen and these marked up pages can be saved and sent by email They are used in a vari...

Страница 5: ...e screen automatically appears on the IWB Send by E mail Save in USB memory Capture the screen and send as e mail attachments directly from the IWB or via PC by saving the screen capture in USB memory...

Страница 6: ...PC Flat Panel Type Model PC1 Model D1 Model View only remote communication software for client PC 55 FHD LCD monitor Hi performance interactive sensor Built in controller hand writing software remote...

Страница 7: ...ing plates reflect light to the same direction of the incident light emitted from the right and left position sensors When the pen tip contacts the surface of the LCD panel light reflected to the posi...

Страница 8: ...e of Light Emitted and Reflected Right and left position sensors emit light and receive light reflected from the reflecting plates Lines in blue show the range of light emitted from the position senso...

Страница 9: ...ide 9 How does it Work Writing and Erasing Infrared rays of a different spectrum are emitted from the tip and the eraser of the electronic pen The right and left position sensors detect the spectrum t...

Страница 10: ...Model K C3 5L 10 Ricoh Co Ltd http www ricoh com Slide 10 Model IWB D1 Service Training 2 Product Outline This section introduces the main features of this model...

Страница 11: ...n tray Accessories 7 Electronic pen Accessories 5 Power cord Accessories 4 DVI cable Accessories 3 VGA signal cable Accessories 2 Ricoh Interactive Whiteboard D5500 Mainframe 1 Items Category No The f...

Страница 12: ...Remote License Type 1 Options 3 Ricoh Interactive Whiteboard Stand Type 1 Options 2 Ricoh Interactive Whiteboard Pen Type 1 Options 1 Items Category No Options Remote License Note One pen is provided...

Страница 13: ...rface 2 screen button Up Down Right Left Menu button Input switching DVI input VGA input 2 Power LED HDD access LED USB port USB3 0 type A LAN port USB port USB2 0 type A DVI output USB port USB2 0 ty...

Страница 14: ...coh IWB and PC E mail Sends the screen as e mail attachments Zoom Pan Zooms in and out and pans the screen Eraser Selects and erases writings from the screen Close Closes the screen Screen capture Cap...

Страница 15: ...ot Each pen is registered with a unique ID AAA size battery x1 Pen tip is included as accessories so it is not regarded as consumables One pen is provided as an accessory Additional pens can be purcha...

Страница 16: ...will be a license certificate activation key code key code label to put on the machine and setup instructions in 12 languages English French German Spanish Italian Russian Swedish Polish Dutch Simplif...

Страница 17: ...ay Fine and smooth drawing with fine to bold point Clear image display on the LCD Simple UI easy saving sharing Visual and user friendly interface Save and send screens via USB memory and e mail High...

Страница 18: ...Model K C3 5L 18 Ricoh Co Ltd http www ricoh com Slide 18 Model IWB D1 Service Training 3 Specifications This section covers the main specifications of this model...

Страница 19: ...ots Max colors Over 16 77M colors Dimensions W D H 1360 x 160 x 830 mm Weight Less than 55kg 121 2lb Target Power source AC 100V 240V 50Hz 60Hz Interfaces Mini D SUB 15 pin x 2 Display port USB Type A...

Страница 20: ...Slide 20 Main Specifications 2 Power consumption Max Less than 300W Sleep mode Less than 12W Start up time Less than 30 seconds Recovery time from sleep mode Less than 5 seconds Altitude limitation Lo...

Страница 21: ...PDF Remote sharing function Yes Print function Yes Mail To Print Data saving format PDF Ver 1 4 Data saving USB memory Max page creation 100 pages Max strokes per page 3000 strokes of handwriting Reco...

Страница 22: ...om Slide 22 Main Specifications 4 System OS Windows 7 Ultimate SP1 for Embedded Systems CPU Intel Core i3 2120 Clock frequency 3 3GHz SSD Intel SSD 520 Series Capacity 60GB Memory PCB 12800 DDR3 SDRAM...

Страница 23: ...Model K C3 5L 23 Ricoh Co Ltd http www ricoh com Slide 23 Model IWB D1 Service Training 4 Installation...

Страница 24: ...mounted on a wall mount local regulations and or operational requirements may make it necessary to delegate this task to a third party expert as is the case in Japan The following accessories will be...

Страница 25: ...the bracket that corresponds to 400 200 mm Use brackets that create 6 cm or more of clearance when the IWB is mounted on a wall or the ceiling IWB weighs approx 50kg Use an appropriate mounting brack...

Страница 26: ...Model K C3 5L 26 Ricoh Co Ltd http www ricoh com Slide 26 Model IWB D1 Service Training 5 Maintenance...

Страница 27: ...ww ricoh com Slide 27 Maintenance There is no maintenance visit for this model There are no PM parts for this model There is no regular PM to be done by users however users will replace the following...

Страница 28: ...adjustments and firmware update Cushions x6 For placing the whiteboard on a table for maintenance USB mouse For sensitivity adjustment of the position sensors USB memory For firmware update SD card F...

Страница 29: ...ttp www ricoh com Slide 29 Replacement Flowchart This diagram describes the order in which the parts have to be removed for parts replacements Higher the part positions in the cascade lesser the parts...

Страница 30: ...l K C3 5L 30 Ricoh Co Ltd http www ricoh com Slide 30 How to Remove the Whiteboard Remove the 4 hex head screws Lift up the whiteboard and detach it from the stand Remove the bracket A from the whiteb...

Страница 31: ...1 The following are important notes when removing the interactive whiteboard 1 2 or more persons are required when removing the whiteboard from a stand or wall mount 2 Do not hold the corners to prev...

Страница 32: ...whiteboard on a table the size of the table should be 1 380mm A x 850mm B or larger Secure 200mm C for work space See figure 2 4 Place 6 cushions as shown in figure 3 and lay the whiteboard flat so th...

Страница 33: ...gs are customized use the Import Export function before and after replacing the SSD to restore the settings For items that cannot be restored with the Import Export function make a note of the setting...

Страница 34: ...to breakage note that the replacement unit LCD module does not contain the following components Controller box Accessories LCD controller board LCD operation board button PSU The white bracket and the...

Страница 35: ...the following 1 Press the Menu Exit button on the monitor to enter the adjustment menu 2 Use the four direction buttons and select Advanced from the Setting menu Press the Enter Input button 3 Select...

Страница 36: ...s can update firmware by themselves in one of the following ways USB memory device 1 Download the firmware from a website 2 Store the downloaded file on a USB memory device 3 Insert the USB memory dir...

Страница 37: ...tp www ricoh com Slide 37 Service Mode 1 How to enter the service mode Exit the IWB application From the START menu go to All programs Select Service Settings from the RICOH folder Enter the service p...

Страница 38: ...ors Note Mouse needs to be connected to the IWB USB port Advanced Position Adjustment Calibrates the pen position Necessary after replacing the position sensors Finger Drawing Mode Write with fingers...

Страница 39: ...Model K C3 5L 39 Ricoh Co Ltd http www ricoh com Slide 39 Model IWB D1 Service Training 6 Components...

Страница 40: ...Model K C3 5L 40 Ricoh Co Ltd http www ricoh com Slide 40 Parts Layout 1 Mainframe 1 Position sensor module 2 PSU 3 Position sensor control board 4 Power switch 5 LCD control board 6 Operation board...

Страница 41: ...Model K C3 5L 41 Ricoh Co Ltd http www ricoh com Slide 41 Parts Layout 2 Rear Cover 1 Exhaust fan 2 Main power switch...

Страница 42: ...Model K C3 5L 42 Ricoh Co Ltd http www ricoh com Slide 42 Parts Layout 3 Controller Box 1 Power supply box 2 Controller fan 3 SSD 4 Capture board 5 CPU fan 6 Controller board 7 Memory board...

Страница 43: ...Model K C3 5L 43 Ricoh Co Ltd http www ricoh com Slide 43 Air Flow Intake Intake Intake Intake Intake Intake Intake...

Страница 44: ...Model K C3 5L 44 Ricoh Co Ltd http www ricoh com Slide 44 Block Diagram...

Страница 45: ...tinuously supplies power to the main controller board while shutting down to prevent system crash Main Controller Switch Function Turns the main power on and off Enforced shut down to resolve system t...

Страница 46: ...Controller Switch Sleep Mode 20 300 Turn on within 30 sec Shutdown Mode Operation Mode not use 5 Hours Plug In Mode Shut down Recover within 5 sec Plug In Mode Display SW on Main SW on Shutdown Mode H...

Страница 47: ...Model K C3 5L 47 Ricoh Co Ltd http www ricoh com Slide 47 Model IWB D1 Service Training 7 Troubleshooting...

Страница 48: ...he battery Battery of the electronic pen is dead Moving the pen across the whiteboard moves the cursor but does not write Cannot write in pen mode but can write in finger mode When pressing the tip to...

Страница 49: ...Ltd http www ricoh com Slide 49 Troubleshooting 2 Replace the pen tip Worn pen tip Strokes are disrupted Writing is unsmooth and the LED does not light when pressing the tip of the pen to begin writi...

Страница 50: ...p www ricoh com Slide 50 Troubleshooting 3 Change the ID of the electronic pen Crossed infrared signals Strokes are disrupted when writing onto to multiple whiteboards installed in a small room at the...

Страница 51: ...Advanced Sensor Adjustment Service mode If the above does not resolve the problem enter the service mode and do the Advanced Position Adjustment Unadjusted position sensor Pointer on the screen does n...

Страница 52: ...djustment optical axis from Service mode Make sure the position sensor harness is not touching the display frame The reflecting plate is dirty or an object placed on the plate is obstructing the senso...

Страница 53: ...s condition between LCD panel and LCD control board If this does not resolve the problem reinstall the LCD control board This will reset the LCD display settings such as brightness contrast etc to def...

Страница 54: ...arness condition between Operation board and LCD control board Replace the operation buttons If the above does not resolve the problem replace the LCD control board Defective operation buttons or LCD...

Страница 55: ...D controller LCD panel Any of the following components could be defected LCD control board LCD panel Nothing appears on the screen Check the harness condition between LCD panel and LCD control board R...

Страница 56: ...hen turning on the main power Check the harness condition around capture board If the above does not resolve the problem replace the capture board Capture board is not detected RICOH Capture Driver do...

Страница 57: ...e or Insert Boot Media in selected Boot device and press a key_ Confirm proper connection of the SSD If the above does not resolve the problem replace the SSD SSD is not detected due to the following...

Страница 58: ...rror at Start up 2 Reboot press F2 to enter the BIOS setting screen and Load Default or Save as it is BIOS data is corrupted CMOS Checksum Bad Replace the mother board battery Battery for the mother b...

Страница 59: ...of the SSD If the above does not resolve the problem replace the SSD This error will be corrected on the succeeding IWB D2 model Disconnected SSD Broken SSD Corrupted OS data No boot Device Available...

Страница 60: ...Model K C3 5L 60 Ricoh Co Ltd http www ricoh com Slide 60 End of Course...

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