BenchMark HE-X
6
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3.0
Appendix
This section provides additional information about the BenchMark HE-X.
3.1 Options
Optional ball transfer, roller conveyor tops and custom height columns for attaching indicators to the scale are available.
Consult the factory for available options.
3.2 Troubleshooting
For troubleshooting details, see the following information:
Issue
Cause
Solution
No display on indicator
Power disconnected
Connect power
Cable cut or disconnected
Repair cable
Signal leads incorrectly wired at indicator
Connect according to the manual
Indicator display remains at zero Incorrect load cell cable connections
Faulty indicator
Service indicator
Erratic weight displays
on indicator
Vibration near the scale
Remove the source of the vibration or adjust digital filtering of
indicator to minimize erratic display
Scale not level
Level the scale
Water damage to the load cell or cable
Replace the load cell
Faulty indicator
Service the indicator
Loose load cell screws
Tighten to correct torque
Faulty load cell
Test and replace if necessary
Consistently low weight
Indicator not properly adjusted to zero
Zero indicator correctly
Scale cover binding
Obtain adequate clearance
Overload stops set too high
Reset the stops correctly
Indicator not calibrated for scale
Calibrate the scale
Faulty load cell
Test and replace if necessary
Table 3-1. Troubleshooting