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Appendix

A - FAQ List

1. What is the default administrator password to login to the SATSPEEDBOX III
R7920? How to Login?
A:

By default, default username is “admin”, default password is also “admin” to login to

the router. For security, you should modify the password to protect your gateway against
hacker attacks.
Default Wan Port Access type is DHCP Client, LAN Port IP Address is
“192.168.1.1”.Loging Web User Interface, open the Bowser (IE/FireFox) and input IP
address.

2. I forgot the administrator password. What should I do?
A:

Press the Reset button on the rear panel for over 5 seconds to reset all settings to

default factory values. Then you can use the default Username/Password to Login Web
UI.

3. Why I can ping to outside hosts, but can

’

t access Internet Web sites?

A:

Check the DNS server settings on your PC. You should get the DNS servers settings

from your ISP. If your PC is running a DHCP client, remove any DNS IP address setting,
since the router will assign the DNS settings to the DHCP-client-enabled PC.

4. What is the maximum number of IP addresses that the DHCP server of the
gateway can assign to local PCs?
A:

The built-in DHCP server can support 253 IP addresses for local network usage.

5. Why can I call out by SATSPEEDBOX III R7920?
A:

Please check your SATSPEEDBOX III R7920 is registered SIP Proxy Server (ITSP), and

chink your Internet works fine. SATSPEEDBOX III R7920 can’t make a call without
Internet or SIP Account that from ITSP supply. You must have a SIP account or know the
other ATA/Gateway IP/Domain Name, than you can make a VoIP call.

6. I can’t use web Interface to setting

SATSPEEDBOX III R7920, How can I do?

A:

Please check if your PC connects the SATSPEEDBOX III R7920 LAN port, or PC and

SATSPEEDBOX III R7920 with the same Subnet or not. If your PC and SATSPEEDBOX III
R7920 don’t at the same Subnet, you can’t Login the SATSPEEDBOX III R7920 Web
interface. Else you let your SATSPEEDBOX III R7920 on Public Internet (Public IP
address).

7. Why the one way talk happens?
A:

Generally, one way talk happens when use the different codec between VoIP device

make call. Please check and set up the same codec, most one way talk will be solved.

8. Why can I call out when the SATSPEEDBOX III R7920 under the NAT?
A:

VoIP products almost have NAT Pass through problem. By SIP, there are many NAT

Pass through Function can solve 80% NAT Problem. You can choose STUN/Outbound
Proxy/ Symmetric RTP to Pass through NAT, you don’t set any other setting (DMZ/Virtual
Server) by router side. If you use STUN/Outbound Proxy, you must have a
STUN/Outbound Proxy Server to support. If they can’t pass NAT, please open the
DMZ/Virtual Server by Router/NAT/Firewall.

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Содержание SATSPEEDBOX III R7920

Страница 1: ...Informationstechnologie Lösungen SATSPEEDBOX III R7920 User Manual Gigabit Ethernet IAD 11n ...

Страница 2: ...ow to use VoIP 9 Wizard Setup 10 Step 1 Connection wizard 10 Step 2 Welcome to the Connection Wizard 10 Step 3 Time Zone Setup 11 Step 4 LAN Port Type Setup 11 Step 5 WAN Port Type Setup 11 Step 6 Wireless Interface Setting 13 Step 7 Voip Setup 14 VOIP Setup 15 WAN Interface 15 Broadband 18 LAN Interface 19 Client List 19 DDNS 20 QoS 21 Wireless 21 Advanced Setting 22 Security 23 Key Length 24 Acc...

Страница 3: ...irmware 47 Ping Test 48 Restart 48 Logout 49 Auto Provision TR069 49 HTTP FTP 49 TR069 50 Information 51 System Status 51 USB ACCESS 52 File server 52 Permanent file access 53 Printer server 54 Installation steps 54 Appendix 56 A FAQ List 56 B Scenario Application 57 Glossary 58 Certifications 64 CE FCC RoHS 64 FCC 64 FCC Class B Notice 64 IC Statement 64 EC Declaration of Conformity 64 WEEE B2C 6...

Страница 4: ...the risk of electric shock do not disassemble this product Opening or removing covers may expose the SATSPEEDBOX III R7920 to hazardous voltages Incorrect reassembly can cause electric shock when this product is subsequently used Never push objects of any kind into the equipment through housing slots since they may touch hazardous voltage points or short out parts those could result in a risk of e...

Страница 5: ...the usage of SATSPEEDBOX III R7920 Overview SATSPEEDBOX III R7920 is a device that allows several PC or IPTV Set Top Boxes to connect and to browse the Internet SATSPEEDBOX III R7920 provides two RJ11 analog interfaces for VoIP calls PBX fax machines or any analog telephone ...

Страница 6: ...Front Panel LED Indicators Rear Panels SATSPEEDBOX III R7920 LED State Description POWER On Off Device is powered on Device is powered off WAN On Flashing Off Network connection established Data traffic over WAN interface Waiting for network connection LAN1 LAN4 On Flashing Off LAN is connected successfully Data is transmitting No connected Ethernet device Wi Fi On Flashing Off Wireless network co...

Страница 7: ...e 7 Introduction Package Content Please check enclosed product and its accessories before installation These contents may differ slightly depending on your product version SATSPEEDBOX III R7920 Ethernet Cable Phone Cable Power Adapter ...

Страница 8: ...ernet cable 1 port allows your PC or Switch Hub to be connected to the device through a networking cable with RJ 45 connectors used on 10BaseT and 100BaseTX networks WAN Wide Area Network Connect to the network with an Ethernet cable This port allows your device to be connected to an Internet Access device e g router cable modem ADSL modem through a networking cable with RJ 45 connectors used on 1...

Страница 9: ...ser IE Firefox link to url http 192 168 1 1 If you connect to LAN port link to url http 192 168 1 1 3 Login user name admin 4 Login password admin 5 Use this web configuration interface to configure all system functionality firstly you should change the WAN network environment to yours How to use VoIP 1 Configure SIP user account to register your SIP proxy use web configuration SIP Settings Accoun...

Страница 10: ...Main menu will display 2 parts of configuration please click Connection wizard to enter quick start Pleas connect to the GUI graphical user interface with a web browser and following login information IP Address http 192 168 1 1 Login user name admin Login password admin Step 1 Connection wizard Step 2 Welcome to the Connection Wizard ...

Страница 11: ...III R7920 supports the WAN interface for Internet access and remote access The following sections will explain more details of WAN Port Internet access and broadband access setup When you click WAN Port Type Setup of the Wizard Setup the following setup page will be show Three methods are available for Internet Access Fixed IP User If you are a leased line user with a fixed IP address fill out the...

Страница 12: ...DSL Dial Up User PPPoE Enable Some ISPs provide DSL based service and use PPPoE to establish communication link with end users If you are connected to the Internet through a DSL line check with your ISP to see if they use PPPoE If they do you need to select this item PPPoE User Name Enter User Name provided by your ISP PPPoE Password Enter Password provided by your ISP Confirmation Password Enter ...

Страница 13: ...r various special characters The default SSID is sboxIII We suggest you to change it Channel Width select the frequency band used to transmit the data 20MHz or 40MHz channel width Channel Number The channel of frequency of the wireless LAN The default channel is 11 You may switch channel if the selected channel is under serious interference Broadcast SSID select enable or disable broadcast SSID Di...

Страница 14: ...ame get from your ISP SIP Server address you need to input the Proxy add get from your ISP SIP Server Domain you need to input the SIP Domain get from your ISP User Name you need to input the Register User Name get from your ISP Password you need to input the Register Password get from your ISP ...

Страница 15: ...ttings Please select the appropriate option for your specific ISP For most users Internet access is the primary application SATSPEEDBOX III R7920 supports the WAN interface for internet access and remote access The following sections will explain more details of WAN Port Internet access and broadband access setup When you click Internet Setting the following setup page will be shown Three methods ...

Страница 16: ...00 Enable UPnP Universal Plug and Play A protocol let network connected devices install and configure easily For NAT routers the major feature of UPnP on the router is NAT Traversal When enable the function the ports under the firewall will be opened automatically and the device can pass through a router Enable IGMP Proxy The IGMP proxy can act as a multicast proxy for hosts on LAN sides When you ...

Страница 17: ...t to Point Protocol over Ethernet PPPoE Some ISPs provide DSL based services and use PPPoE to establish communication link with end users If you are connected to the Internet through a DSL line check with your ISP to see if they use PPPoE If they do you need to make sure the following items PPPoE User name Enter username provided by your ISP PPPoE Password Enter password provided by your ISP ...

Страница 18: ...e you can create multi wan interface max for 4 connections and VLAN TAG is must SAT Optimization In this page you can select if you want to use internet through satspeed Gateway compressed optimized or not or only optimized or complete without any optimization ...

Страница 19: ...P Address Assign the IP address of LAN server default is 192 168 1 1 Subnet Mask Select a subnet mask from the pull down menu default is 255 255 255 0 DHCP Server Setting DHCP stands for Dynamic Host Control Protocol The DHCP server gives out IP addresses when a device is starting up and request an IP address to be logged on to the network The device must be set as a DHCP client to Obtain the IP a...

Страница 20: ... hostname Unlike DNS that only works with static IP addresses DDNS works with dynamic IP addresses such as those assigned by an ISP or other DHCP server DDNS is popular with home networkers who typically receive dynamic frequently changing IP addresses from their service provider DDNS is a method of keeping a domain name linked to a changing dynamic IP address With most Cable and DSL connections y...

Страница 21: ... same Internet connection with other wired hosts via SATSPEEDBOX III R7920 wireless router Disable Wireless LAN Interface Select to disable wireless function Band Select a proper wireless mode The Router communicates with standard 802 11b standard 802 11g standard 802 11n both 802 11b and 802 11g simultaneously both 802 11g and 802 11n simultaneously or three type simultaneously Mode select wirele...

Страница 22: ...el is under serious interference Broadcast SSID select enable or disable broadcast SSID Disable broadcast SSID the user may only see the information except SSID or just cannot see any information about wireless router while doing site survey Data Rate select wireless Data Transfer Rate default is Auto Associated Clients click show active client button to see the current status for wireless clients...

Страница 23: ...ered frames at the access point default is 100 Preamble Type A preamble is a signal used in wireless environment to synchronize the transmitting timing default is Long Preamble 802 11g Protection The 802 11g standard includes a protection mechanism to ensure mixed 802 11b and 802 11g operations If there is no such kind of mechanism exists the two kinds of standards may mutually interfere and decre...

Страница 24: ... ISP The default is 1812 RADIUS Server Password Enter the password that the AP shares with the RADIUS Server Personal Pre Shared Key If WPA PSK WPA2 PSK is selected users will have to select the Encryption TKIP AES or TKIP_AES and then enter a passphrase Authentication If Open System or Shared Key Auto is selected users will have to Set WEP keys with an encryption either WEP64 or WEP128 Only the O...

Страница 25: ... may enter characters as a remark to the MAC Address you entered Current Access Control List Display all the MAC addresses you entered WDS WDS means Wireless Distribution System It is a protocol for connecting two access points AP by wireless Usually it can be used for the following application Provide bridge traffic between two LANs through the wireless Extend the coverage range of a WLAN Enter W...

Страница 26: ...able WPS select to disable WPS setting Self PIN Number The Pin code of the Wireless router When the client needs to connect the wireless router WPS it needs to enter the wireless router 8 digits PIN code to the client device in two minutes after the Wireless router press the button to complete the connection Push Button Configuration Click Start PBC to invoke Push Button style WPS setup procedure ...

Страница 27: ...and media parameters and the called party s desire to engage in the communication Once these are assured SIP establishes call parameters at either end of the communication and handles call transfer and termination Emergency Routine This functionality is only working if SIP is configured and helps to monitor the Satellite Modem synchronisation without traffic consumption because of monitoring the S...

Страница 28: ...y SIP Server Addr Enable Disable Register Proxy server and input the Proxy Addr get from your ISP SIP Server Port you need to input the Proxy Port get from your ISP SIP Server Domain you need to input the SIP Domain get from your ISP Reg Expire sec SIP registration expired time default is 600 and needed for satcall through satellite connection Outbound Proxy Server you need to input the Outbound P...

Страница 29: ... Info in this page To change this setting please follow your ISP information When you finished the setting please click the Submit button RFC2833 Payload Type Sending the DTMF tone as a RTP payload signal The RFC2833 signalling SIP INFO Payload Type Sending the DTMF tone as a RTP payload signal The SIP INFO signalling PCM Type Sending the DTMF tone as a RTP payload signal The Inband DTMF signaling...

Страница 30: ...input the phone number If you select this function then all the incoming call will direct forward to the speed dial number you choose FAX Option G 711 Fax Pass through Select this if the SATSPEEDBOX III R7920 should use G 711 to send fax messages The peer devices must also use G 711 T 38 Fax Relay Select this if the SATSPEEDBOX III R7920 should send fax messages as UDP packets through IP networks ...

Страница 31: ...TSPEEDBOX III R7920 waits for a session alive packet 90 65536 seconds If a session alive packet is not received during this time the voice session is terminated Dial Plan Enter the dial plan rules pattern A rules pattern may look something like this xx 3469 11 2 9 xxx 011x A dial plan defines the dialing patterns such as the length and range of the digits for a telephone number It also includes co...

Страница 32: ... Setting DND Setting you can setup the DND setting to keep the device silence You can choose Always or Enable or Disable DND Always All incoming call will be blocked until disable this feature DND Enable Set a Enable and the SATSPEEDBOX III R7920 will be blocked during the time period If the From time is large than the To time the Block time will from 00 00 to 23 59 When you finished the setting p...

Страница 33: ... G 726 16K bps G 726 24K bps G 726 32K bps G 726 40K bps NAT Traversal STUN Simple Traversal of UDP through NATs Network Address Translation is a protocol for assisting devices behind a NAT firewall or router with their packet routing STUN enables a device to find out its public IP address and the type of NAT service its sitting behind When you enable the STUN function you must input the STUN serv...

Страница 34: ...er the re invite process ToS Network traffic can be classified by setting the ToS Type of Service values at the data source so a server can decide the best method of delivery SIP TOS Priority Setting enter the priority for SIP voice transmission The device creates type of service priority tags with this priority to voice traffic that is transmits RTP TOS Priority Setting enter the priority for RTP...

Страница 35: ...Pause Duration the time between two digits you dial default is 405 msec Dialing Parameter Auto Dial Time If no other number is being dialed within this interval the SATSPEEDBOX III R7920 will terminate this call Assign the time interval from 1 to 9 seconds Off Hook Alarm Off Hook Alarm Time Set has been off hook after this time user will hear alarm ...

Страница 36: ...SATSPEEDBOX III R7920 Manual Page 36 Analog Phone Advanced Setup ...

Страница 37: ...uffer is increased when Voice RTP on the network Default is 7 Voice Active Detector It is used in speech encoding software to determine if the voice being encoded is human speech or background noise Voice Volume control Phone In Speaker Voice Gain db Sets a specific sound intensity for receiving sound Select a level from 32 to 31 Phone out MIC Voice Gain db Sets a specific sound intensity for tran...

Страница 38: ...aller ID Dual Tone before Caller ID Send Dual Tone before Caller ID Caller ID prior First Ring Send Caller ID before first ring Caller ID DTMF Start Digit Set Caller ID DTMF start digit Caller ID DTMF END Digit Set Caller ID DTMF start digit Hook Flash Timing Minimum on hook time default 30 ms Maximum on hook time default 2000 ms Hot Line This service allows you to make a call to a pre programmed ...

Страница 39: ...SATSPEEDBOX III R7920 Manual Page 39 Region Region Setting Adjust the tone frequency according to each country Select a country default is Germany from the pull down menu ...

Страница 40: ...l lets you define a button or a set of buttons to link to a specific number defined in Speed Dial list Position Select the speed dial shortcut to use from 0 to 9 Name Phone number note Phone Number Enter the international number to dial ...

Страница 41: ...led Min Digit and Max Digit is the min max allowed length you can dial Strip Digits Length is the number of digits that will be stripped from beginning of the dialed number Prefix Number is the digits that will be added to the beginning of the dialed number Destination IP URL is the IP address Domain Name of the destination SATSPEEDBOX III R7920 that owns this phone number Destination SIP Port is ...

Страница 42: ... from your local network to Internet through the Gateway Use of such filters can be helpful in securing or restricting your local network Enable Disable IP Filtering The IP address filter function control a network IP address from your local network to Internet through the Gateway default setting is disable ...

Страница 43: ...ateway MAC filter function default setting is disable URL Filtering URL filter is used to deny LAN users from accessing the internet Block those URLs which contain keywords listed below URL filter allows you to block sites based on a black list and white list Sites matching the black list but not matching the white list will be automatically blocked and closed Enable Enable Disable the URL filter ...

Страница 44: ... be helpful in securing or restricting your local network Port Forwarding Entries in this table allow you to automatically redirect common network services to a specific machine behind the NAT firewall These settings are only necessary if you wish to host some sort of server like a web server or mail server on the private local network behind your Gateway s NAT firewall ...

Страница 45: ... provide Internet services without sacrificing unauthorized access to its local private network Typically the DMZ host contains devices accessible to Internet traffic such as Web HTTP servers FTP servers SMTP e mail servers and DNS servers ...

Страница 46: ...t to access the web server of Access Point Empty user name and password will disable the protection Time Setting You can maintain the system time by synchronizing with a public time server over the Internet Time Zone Select Choose your time zone NTP Server Select NTP server ...

Страница 47: ... previously saved configuration file to your system browser to the location of the configuration file and click Upload Back to Factory Defaults click Default button to clear all user entered configuration information and return to factory defaults After resetting the Password will be admin LAN IP Address 192 168 1 1 DHCP will be reset to server Upgrade Firmware This page allows you upgrade the Acc...

Страница 48: ..._seq 2 ttl 247 time 240 0 ms 64 bytes from 168 95 1 1 icmp_seq 3 ttl 247 time 30 0 ms 168 95 1 1 ping statistics 5 packets transmitted 4 packets received 20 packet loss round trip min avg max 30 0 112 5 240 0 ms Restart Restart function let you can restart the SATSPEEDBOX III R7920 device For some reasons the device is not responding correctly if you want to restart the SATSPEEDBOX III R7920 you c...

Страница 49: ...he auto provisioning feature If select HTTP or FTP after key in the server details the SATSPEEDBOX III R7920 will try to download the configuration files from the provisioning server via HTTP FTP The default is disabled HTTP Server Address key in your HTTP Server address HTTP Server Port default is 80 you can modify according to your environment Expire Time The SATSPEEDBOX III R7920 will implement...

Страница 50: ...ter expiration time you setup TR069 TR069 SSL certificates please browser the SSL certification file and click the upload button ACS Client Enable select disable or enable ACS URL key in the IP address of ACS server User Name key in the User Name of the ACS server Password key in password of ACS server Periodic Inform Enable Enable or Disable the function to do TR069 Periodic Inform Interval If yo...

Страница 51: ...Fi and system firmware information This page displays different information according to your WAN setting Static IP DHCP PPPoE If your WAN connection is set up for Dynamic IP address there will be a Release button and Renew button Use Release to disconnect from your ISP and use Renew to connect to your ISP If your WAN connection is set up for PPPoE there will be a Connect button and Disconnect but...

Страница 52: ...on inside you can easily access it over your Windows File Explorer For this just type the correct IP address according to your router setting into the address bar of your Windows file explorer and you will have direct access to the automatic created File_Server folder see below This folder is now shared to all of your network device ...

Страница 53: ...ollow the steps below 1 Extras map network drive 2 Choose a drive letter 3 Use following path for the folder IP_Adress File server Please see an example below 4 You have now a permanent access to this network drive connected to your usb device on your Gigabit Ethernet Gateway ...

Страница 54: ... server Printers can easily be connected by following the steps below Nevertheless not all printers can be fully supported Please ask your provider for further details Installation steps 1 System control PRINTERS ...

Страница 55: ... See example below To find out your printer name you may look up in the Windows file Explorer on the tree for Network environment or you go for the option to LOOK FOR YOUR PRINTER in the picture above 4 Install your driver software you have received together with your printer ...

Страница 56: ...EEDBOX III R7920 A Please check your SATSPEEDBOX III R7920 is registered SIP Proxy Server ITSP and chink your Internet works fine SATSPEEDBOX III R7920 can t make a call without Internet or SIP Account that from ITSP supply You must have a SIP account or know the other ATA Gateway IP Domain Name than you can make a VoIP call 6 I can t use web Interface to setting SATSPEEDBOX III R7920 How can I do...

Страница 57: ...57 B Scenario Application ...

Страница 58: ...ss method used by some mobile phone standards CDMA technologies 1xRTT offered speeds up to 144 Kbps 2002 EV DO increased downlink speeds up to 2 4 Mbps 2004 EV DO Rev A boosted downlink speeds to 3 1 Mbps 2006 EV DO Rev B can use 2 to 15 channels with each downlink peaking at 4 9 Mbps Ultra Mobile Broadband was slated to reach 288 Mbps but operators may switch to LTE instead CDMA EV DO A is a lead...

Страница 59: ...n in 2000 EDGE reached up to 384 Kbps 2003 WCDMA offered downlink speeds up to 1 02 Mbps HSDPA boosted downlink to 14 Mbps in 75 countries 2007 LTE Evolved UMTS Terrestrial Radio Access is aiming for 100 Mbps specifications completed 2008 Host Name The unique name by which a network attached device is known on a network Hotspot A Wi Fi 802 11 access point or the area covered by an access point Hot...

Страница 60: ...ific MSL Master Subsidy Lock A numeric code for accessing certain phone settings NAI Network Access Identifier A standard way of identifying users who request access to a network NAT Network Address Translation IP Address NAT is an Internet standard that translates a private IP within one network to a public IP address either a static or dynamic one NAT provides a type of firewall by hiding intern...

Страница 61: ...r security PRL Preferred Roaming List A list that your wireless phone or device uses to determine which networks to connect with when you are roaming Network operator specific Protocol A standard that enables connection communication and data transfer between computing endpoints Proxy A firewall mechanism that replaces the IP address of a host on the internal protected network with its own IP addr...

Страница 62: ...e device that a user sees and interacts with UMTS Universal Mobile Telecommunications Service A GSM based third generation broadband packet based transmission of text digitized voice video and multimedia at data rates up to 2Mbps UMTS offers a consistent set of services to mobile users all over the world Until UMTS is fully implemented users can use multi mode devices that switch to currently avai...

Страница 63: ...d by WPA and WPA2 Wi Fi Wireless Fidelity Any system that uses the 802 11 standard developed and released in 1997 by the IEEE Institute of Electrical and Electronics Engineers Wi Fi Client A wireless device that connects to the Internet via Wi Fi WLAN Wi Fi LAN A typically low power network that transmits a wireless signal over a span of a few hundred feet and usually only to stationary devices WP...

Страница 64: ...d radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is...

Страница 65: ...nt potential negative consequences for the environment and human health It is a precondition for reuse and recycling of used electrical and electronic equipment For more detailed information about disposal of your old appliance please contact your city office waste disposal service or the shop where you purchased the product The statements quoted above are only fully valid for equipment which is i...

Страница 66: ...vailable with the equipment or on a warning label The Information can be in the form of a symbol or in text If a Symbol is used it shall be according to the figure below and it shall have a minimum height of 10 mm If text is used it shall have the following or similar wording with a minimum letter height of 3 mm WARNING To prevent the spread of fire keep candles or other open flames away from this...

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