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Testing and Care  

 

Page 22 of 28 

HELP ALERT Fob User Guide 

 

0510-0543-B 

Operation  

 

1.  The main button acts as the primary 

alert trigger.  When the button is 

held for the amount of time 

configured in the software (default is 

1 second), the device will enter into 

an alarm state and send the alarm 

information to the HELP ALERT 

server. 

2.  The device’s location will update in 

the software every 10 seconds and 

no other action is required from the 

user.  Acknowledging and Clearing 

alarms happens in the software. 

3.  The two side buttons act as the 

Mass Notification trigger.  When 

both side buttons are held down 

simultaneously for the appropriate 

amount of time (~2 seconds), the 

device will vibrate and the LED will 

turn blue to let the user know that a 

Mass Notification alert has been 

sent to the server. 

4.  The device’s location will update in 

the software every 10 seconds and 

no other action is required from the 

user.  Acknowledging and Clearing 

alarms happens in the software. 

 

 

 

Storage 

Store unused devices in an area that 

has adequate WiFi coverage to prolong 

battery life. 
Avoid storing devices in metal drawers 

or lockers as this will drain the batteries 

quicker. 

Содержание HELP ALERT

Страница 1: ...HELP ALERT Fob User Guide...

Страница 2: ...ions subject to change without notice All Rights Reserved No Part of this work may be reproduced or copied in any form or by any means without written permission from RF Technologies Inc and indicate...

Страница 3: ...on Commission FCC Compliance 6 PREFACE 7 Overview 7 Intended Audience 7 Contact Information 7 Technical Support 7 Customer Care 8 Sales 8 Product Warranty 8 GENERAL INFORMATION 9 Introduction 9 Device...

Страница 4: ...ication 17 Alarm Acknowlege 18 Alarm Clearing 18 TESTING AND CARE 21 Device Testing 21 Periodic Testing 21 Visual Inspection 21 Operation 22 Storage 22 Device Cleaning and Care 23 Approved Cleaners 24...

Страница 5: ...ssories manufactured or recommended by RF Technologies Inc Parts and accessories not manufactured or recommended by RF Technologies Inc may not meet the requirements of the applicable safety and perfo...

Страница 6: ...low the instructions for set up and use carefully as outlined in this manual and to use the components and supplies specified by RF Technologies Inc for set up and use Failure to use the components an...

Страница 7: ...should use the system It is the responsibility of the facility to ensure all users have been trained Failure to adequately train employees may cause system failure due to user error In addition incor...

Страница 8: ...he product serviced For more information see the section entitled Service and Return Federal Communication Commission FCC Compliance This device complies with Part 15 of the FCC Rules Operation is sub...

Страница 9: ...res It is the responsibility of the facilities security team to maintain their best practices and operating procedure based upon HELP ALERT notifications Intended Audience This User Guide is intended...

Страница 10: ...replacement or for ordering new parts contact the Customer Care Team at 800 669 9946 option 2 customercare rft com Sales For questions regarding system add ons contact your Sales Manager Product Warr...

Страница 11: ...wireless signal to the HELP ALERT software and then silently provides location information to the HELP ALERT system so security staff can track the user s location if it changes Upon activation it ca...

Страница 12: ...ndary alarm is activated by simultaneously pressing and holding both side buttons for 2 seconds Once activated the device will vibrate to let the user know the alarm has been sent NOTE If Mass Notific...

Страница 13: ...nking Normal operation Battery status is low Change batteries immediately Cannot connect to AP Battery status is good Move to area within range of network and wait 5 min for blinking pattern to change...

Страница 14: ...nowledged No action required or Device is not receiving updates from system server Attempt to move within range of the network Rapid red blinking Firmware is being updated Wait until finished before u...

Страница 15: ...configured to customer specific enviroments To activate the device insert the batteries Batteries RF Technologies uses only Energizer Ultimate Lithium AAA batteries model LR92 These batteries provide...

Страница 16: ...attery door 6 Lock the battery door either with the provided tool or by rotating the latch Alarms Watching for Active Alerts An active alert is triggered when an individual has pressed the Alert butto...

Страница 17: ...a Mass Notification Firmly press and hold the two side buttons until you feel the device vibrate 2 seconds Device in Alarm The LED light shines RED for 10 seconds at a time to indicate that the devic...

Страница 18: ...EN for 10 seconds at a time Alarm Tracking 1 If one or more alerts are active in the system a RED card will appear on the left side of the screen containing information about who triggered the alarm a...

Страница 19: ...lways display first in the list and have a MASS ALERT indication on the card Initiating Mass Notification 1 If the notification needs to go out to all participants click the YELLOW MASS ALERT banner t...

Страница 20: ...ntiate it from any new alarms that might appear in the system 4 If the alarm is a mass notification every device within the system will turn to ORANGE when it is acknowledged 5 Once a responder has Ac...

Страница 21: ...8 0510 0543 B 2 The application requires the user to enter a brief explanation of the situation before the alert can be cleared You cannot clear individual devices when a mass notification alarm has b...

Страница 22: ...General Information Page 20 of 28 HELP ALERT Fob User Guide 0510 0543 B This page intentionally left blank...

Страница 23: ...ore testing your device that you have followed all the protocols in place by your facility to indicate you are performing a test 2 In the Help Alert software flag the next alarm for your device via MA...

Страница 24: ...happens in the software 3 The two side buttons act as the Mass Notification trigger When both side buttons are held down simultaneously for the appropriate amount of time 2 seconds the device will vib...

Страница 25: ...nd all warranties CAUTION Using an approved cleaner does not confirm the suitability of the cleaner to meet your infection control standard it only indicates that the device will not be harmed by the...

Страница 26: ...uch as Isopropyl Alcohol will weaken or damage the device 3M Neutral Quat Hi Tor Plus Airx 109A Isopropyl Alcohol Cavicide Caviwipes Cavicide1 Caviwipes1 PDI Sani Cloth HB PDI Sani Cloth Plus PDI Supe...

Страница 27: ...5 x 2 75 cm without bracket Weight 2 1 ounces Color Black Operating Temperature 32 140 Fahrenheit 95 non condensing relative humidity Storage Temperature 40 140 Fahrenheit Composition Latex Free ABS...

Страница 28: ...Notification Latch Configured 1000 9165 Help Alert Fob w Mass Notification Lock Configured 1000 9170 Help Alert Fob Latch Configured 1000 9176 Help Alert Fob Lock Configured 0800 0582 Belt Clip for He...

Страница 29: ...Revision History HELP ALERT Fob User Guide Page 27 of 28 0510 0543 B REVISION HISTORY Revision Change A Release B Updated Enhanced graphics Updated Added clarification to user instructions...

Страница 30: ...Revision History Page 28 of 28 HELP ALERT Fob User Guide 0510 0543 B This page intentionally left blank...

Страница 31: ......

Страница 32: ...3125 North 126th Street Brookfield WI 53005 Phone 800 669 9946 fax 262 790 1784 www rft com 0510 0543 B Release Date 05 2018...

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