Testing and Care
Page 22 of 28
HELP ALERT Fob User Guide
0510-0543-B
Operation
1. The main button acts as the primary
alert trigger. When the button is
held for the amount of time
configured in the software (default is
1 second), the device will enter into
an alarm state and send the alarm
information to the HELP ALERT
server.
2. The device’s location will update in
the software every 10 seconds and
no other action is required from the
user. Acknowledging and Clearing
alarms happens in the software.
3. The two side buttons act as the
Mass Notification trigger. When
both side buttons are held down
simultaneously for the appropriate
amount of time (~2 seconds), the
device will vibrate and the LED will
turn blue to let the user know that a
Mass Notification alert has been
sent to the server.
4. The device’s location will update in
the software every 10 seconds and
no other action is required from the
user. Acknowledging and Clearing
alarms happens in the software.
Storage
Store unused devices in an area that
has adequate WiFi coverage to prolong
battery life.
Avoid storing devices in metal drawers
or lockers as this will drain the batteries
quicker.
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