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Problem
Possible Cause
Solution
No power or lights
to Revitive when it is
switched on.
AC Adaptor not switched on
at the electrical socket or AC
Adaptor not plugged into device
properly.
Check electrical socket power
is switched on and the AC Adaptor
is plugged into the device correctly.
If still not working – contact your
authorised dealer.
Revitive is not
vibrating.
REVITIVE IS NOT DESIGNED TO VIBRATE.
The IsoRocker® is not
"rocking".
It is the muscles in your legs
that cause the "rocking", the
IsoRocker® is a pivot.
The IsoRocker® will only rock
when increased to an intensity
which causes sufficient calf muscle
contraction. It may be that you
cannot comfortably increase the
intensity high enough until you
get used to the sensation. It is
important that intensity is adjusted
to a level that is comfortable.
The device is too far in front
of you.
Sit with your knees at a 90 degree
angle.
When using the
IsoRocker® on a
hard floor it makes a
tapping noise.
Incorrect positioning of the
device or too high an intensity
level.
Adjust the positioning of the
device or lower the intensity level
to reduce the device tapping.
Alternatively use a floor mat under
the device to cushion the sound.
My legs are aching
after treatment.
You may have the intensity
on too high a setting and your
muscles are being overworked.
Leave adequate time after each
treatment to allow the muscles
to recover (just like after vigorous
exercise!). On your next session
start on a lower setting (where
you can feel the mild electrical
stimulation and it is comfortable)
and reduce the duration until your
muscles have acclimatised to the
stimulation.
For more information, including Frequently Asked Questions,
please visit support.revitive.com
Technical Specifications
Name of product
Revitive ProHealth
Model
5572AQ
Frequency (+/- 10%)
20Hz – 44Hz
Output current
Max 15mA
Weight
1.12 Kg +/- 0.5Kg
Dimensions
360mm (Ø) x 70.9mm (D)
Power consumption
5W
AC adaptor
CE Approved
Power source
Input (adaptor used)
Output
100-240V AC ( ), 50/60Hz, 0.18A
5V ( ) DC ,1.0A
Applied parts
Parts of Revitive that in normal use come into
physical contact with the user.
SoftTouch Pads (Foot-Pads) - 195cm
2
Durable Period (Service Life) of Device and
Remote control
4 years
The Remote Control replicates the controls found on the device
Operating Frequencies
38 KHz
Operating Range Distance
0 to 25m at horizontal
0 to 18m at +/- 30 degree angle
from the horizontal.
Troubleshooting
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6289_IFU01_17694594.indd 20-21
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18/01/2021 13:34
