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RET1020

Retina Vandal Proof IR Dome Camera

with SONY High Resolution CCD Sensor

USER MANUAL

SPECIFICATIONS

 

Model

 RET1020

 

Pick Up Element

 

SONY 1/3¨ CCD

 

Effective Picture Elements (H*V)

 

NTSC: 768x494  PAL: 752x582

 

Horizontal Resolution

 

540 TV Lines

 

S/N Ratio

 >54dB

 

Clock Frequency (MHz)

 

NTSC: 19.0699   PAL: 18.9375

 

Scanning System

 

2:1 Interface

 

Minimum Illumination

 

0 Lux (with IR LED ON)

 

Synchronous System

 

Internal, Negative sync.

 

Auto Electronic Shutter

 

NTSC: 1/60~1/100,000  PAL: 1/50~1/100,000

 

Gama Characteristic

 0.45

 

IR Distance

 

30m (with 36 Unit Infrared LED)

 

IR Status

 

<10 Lux by CDS

 

IR Power On

 

CDS Auto Control

 

Video Output

 

1 Vpp, 75 Ohm

 

Auto Gain Control

 Auto

 

Power/Current

 

12V DC (±10%) / 400mA

 

Lens

 

4-9mm (optional)

 

Water Resistance

 IP65

 

Dimensions

 

ø131 x 93(H) mm

 

Weight

 

1.76 lbs

 

Storage Temperature

 

-30~+60˚C RH 95% Max

 

Operating Temperature

 

-10~+50˚C RH 95% Max

TROUBLESHOOTING

1. 

No picture after providing power.

 

Possible power supply voltage abnormality. Check for proper power supply voltage 
and polarity. Ensure that all the connecting cables and monitors are hooked up 
properly. 

2. 

Interference (hum bars) are moving through the picture.

 

Check the monitor and peripheral equipment used. 

3. 

The picture background changes color continuously. 

The fluorescent light’s electromagnetic field can cause color roll. This is a normal 
phenomenon. Reduce the number of fluorescent lights, or increase the distance 
between the camera and the fluorescent lights.  

4. 

The picture quality is poor or “fuzzy” 

This is usually due to poor quality cables or poor connections. Ensure that all the 
connecting cables and monitors are hooked up properly, or switch to higher quality 
connecting cables.

LIMITED WARRANTY

 

This warranty remains in effect for one year from the date of purchase. Except as speci-
fied below, this warranty covers all defects in material and workmanship. The following 
are not covered: Damaged caused by accident, misuse, abuse, product modification or 
neglect, damage occurring during shipment, damage from failure to follow instructions 
contained in the owner’s instruction booklet, damage resulting from the performance of 
repairs by someone not authorized by Retina Security Equipment, or any claims based on 
misrepresentations by the seller. This warranty does not cover incidental or consequen-
tial damages. It does not cover the cost of removing or reinstalling the unit. This warranty 
is void if the serial number has been removed or defaced.

This warranty gives you specific legal rights. You may also have other rights which vary 
from state to state. Some states do not allow the exclusion or limitations of incidental or 
consequential damages or limitation on how long an implied warranty lasts so the above 
may not apply to you.

HOW TO OBTAIN SERVICE

 

Please call us at (800) 844-9555 Monday – Friday 8am – 5pm. Central Standard Time.
We may direct you to an authorized dealer/technician or request that you return the prod-
uct for repair. You must present the original bill of sale to establish the date of purchase.
 
Please do not ship your product to us for repair without prior authorization. You are 
responsible for transportation of your product and payment of any shipping charges. If 
the repairs are covered under warranty, we will pay the return shipping charges.

NOTE: 

Do not attempt to disassemble the camera. Doing so may void your warranty. No 

user-serviceable parts inside.

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