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©Response Technologies, Ltd.
Revised: January 9, 2015
Section 6
Support Information
SUPPORT INFORMATION
TROUBLESHOOTING FAQ
How do I reset the
SCOUT
after a sensor has been activated?
No reset is required after sensor activation.
If my
SCOUT
appears to be malfunctioning, what should I do?
Turn the
SCOUT
off for 10 seconds and then back on. If this does not correct the issue
follow steps for System Reset on page 11 in the Owner’s Manual.
Does the
SCOUT
automatically disable or shut off when I open the cover?
No.
How do I change the date and time on the
SCOUT
?
See page 11 (Console – page 15) in the Owner’s Manual to verify/change the
SCOUT
date and time.
Does the
SCOUT
automatically adjust to daylight savings time?
No. See page 11 (Console – page 15) in the Owner’s Manual to manually change the
time.
How do I change the recorded message for sensor activations?
See page 8 in the Owner’s Manual to record the sensor activation message.
How do I link a sensor to the
SCOUT
?
See page 9 in the Owner’s Manual to link or unlink sensors to the
SCOUT
.
Can I assign different messages to different sensors?
No. The
SCOUT
has a single sensor activation message that is used for all linked sensors.
What is the lifetime for the
SCOUT
internal battery?
The
SCOUT
internal battery should last 4 to 6 years with normal use.
How can I tell if my sensor is in range of the
SCOUT
?
Test the sensor initially while next to the
SCOUT
to be sure the sensor is linked and the
sensor battery is good. If the sensor activates the desired outputs, test the sensor from the
desired deployment location. If the sensor does not activate the
SCOUT
, try moving the
SCOUT
closer to the deployment location until the desired output is activated.