RespirTech Patient Bill of Rights and Responsibilities
1.
Information Disclosure.
Patients have the right to receive accurate,
easily understood information and some may require assistance in making
informed decisions about their purchase. RespirTech will strive to provide
clearly understood billing statements and the patient’s financial obligations
to RespirTech, if any, prior to shipment. Patients will also have a thorough
understanding of the appeals process, if any. RespirTech does not receive any
financial incentive from any source other than required payments made on
the patient’s behalf from their third party payer(s). RespirTech employees or
representatives visiting patients will present proper identification.
2.
Participation in Treatment Decisions.
Patients have the right and
responsibility to fully participate in all decisions related to their health care.
Patients who are unable to fully participate in treatment decisions have the right
to be represented by parents, guardians, family members, or other conservators.
Patients may refuse care or treatment after the consequences of refusing such
care or treatment has been fully presented to the patient.
3.
The Right to Choose.
Patients have the right to a choice of health care
providers that is sufficient to assure access to appropriate high-quality health
care including giving women access to qualified specialists such as obstetrician-
gynecologists and giving patients with serious medical conditions and chronic
illnesses access to specialists.
4.
Access to Emergency Services.
Patients have the right to access
emergency health services when and where the need arises. Health plans should
provide payment when a patient presents himself/herself to any emergency
department with acute symptoms of sufficient severity “including severe pain” that
a “prudent layperson” could reasonably expect the absence of medical attention
to result in placing that patient’s health in serious jeopardy, serious impairment to
bodily functions, or serious dysfunction of any bodily organ or part.
5.
Respect and Non-Discrimination.
Patients have the right to considerate,
respectful care from all employees and representatives of RespirTech at all times
and under all circumstances. An environment of mutual respect is essential to
maintain a quality experience with RespirTech. RespirTech will not discriminate
against or harass any customer for services because of race, color, creed,
religion, national origin, sex, sexual orientation, disability, diagnosis or disease,
age, marital status, or status with regard to ability to pay.
PATIENT BILL OF RIGHTS AND RESPONSIBILITIES
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Airway Clearance Therapy | INSTRUCTION MANUAL
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