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The device’s display is
erratic.
The device or
power supply has
been dropped
or mishandled,
or the device or
power supply is in
an area with high
Electromagnetic
Interference (EMI)
emissions.
Unplug the device and the power supply.
Reapply power to the device. If the problem
continues, relocate the device to an area with
lower EMI emissions (e.g., away from electronic
equipment such as cellular phones, cordless
phones, computers, TVs, electronic games, hair
dryers, etc.).
If the problem still occurs, contact your home
care provider for assistance.
Device Resets/Reboots:
The device shuts down
and restarts automati-
cally during therapy.
(This is unlikely to occur.)
The device comes
installed with
troubleshooting
software that auto-
matically monitors
performance.
Such a reset poses no danger to the patient
and assures that the patient receives pre-
scribed therapy throughout the night. If there
is a possibility of damage to the device, the
device will shut down permanently. The prod-
uct will then display the following system error
alert to indicate that the device be returned to
the home care provider for service:
Service Required
The Ramp feature does
not work when you press
the Ramp button
( ).
Your home care
provider did not
prescribe Ramp for
you, or your CPAP
pressure is already
set to the mini-
mum setting.
If Ramp has not been prescribed for you, dis-
cuss this feature with your home care provider
to see if they will change your prescription.
If your provider has enabled Ramp, but the fea-
ture still does not work, check the CPAP setting
on your Active Display screen. If CPAP is set to
the minimum setting (4.0 cm H
2
O), the Ramp
feature will not work.
