93
EN
W
ARRANTY
Exclusions
The warranty does not cover the following
types of damage and/or defects:
∫
Damage due to normal wear and tear
or age or caused by the customer’s or
a third party’s actions.
∫
Minor aesthetic defects (inherent in the
production process), discoloration or
deformation of components, provided
they do not impede the normal
functioning of the product.
∫
Creases/folds of fabric.
∫
Damage or defects caused by abnormal
use and/or lack of maintenance. The
term “abnormal use” is understood to
mean any misuse, unsafe behaviour,
wrong or forced use and unprescribed
adjustments or modifications to the
product and/or parts thereof.
∫
Damage or defects caused during
transport or storage and defects
caused by inexpert installation, repair
or intervention by the customer or a
third party, or use of parts that are not
in conformity or not recognized by the
technical department at RENSON
®
.
∫
Damage and/or defects caused
by intense exposure to harmful
atmospheric conditions or abnormal
weather conditions (storm, hail,
lightning and water and fire damage)
or mounting with weak or unsuitable
materials.
∫
Damage caused by exposure to a
harsh environment resulting from
industrial or manufacturing activities or
from high salinity.
∫
Damage or defects resulting from
installation of the product without
complying with the installation
instructions provided.
∫
Damage or defects caused by use of
the product without complying with
the operating, safety and maintenance
instructions provided and/or without
respecting the technical limits of use.
∫
Damage caused by assembly taken
place with too weak fixing material.
∫
Damage caused by fluctuations in the
power supply that exceed the default
by 10% or more.
∫
RENSON
®
is not responsible for glass
breakage (e.g. through faulty installation
or uneven heating of the glass)
Reporting defects
Any defect in conformity shall be
reported in writing to your Renson
distributor/installer within a period of two
(2) months from the time that the defect
is determined.
Any defect reported after the period
mentioned above will not be considered
and warranty claims will therefore be
inadmissible.
Solutions
In case of any claim on the warranty,
Renson will always examine the product
and decide whether the warranty covers
the defect.
If the defect is covered by warranty,
Renson will not be liable in any way for
any consequential loss and/or possible
physical accidents, with the exception
of any liability under mandatory statutory
provisions.
Renson Sun Protection Screens will not
be liable in any way if damage occurs
which is due not only to a defect in the
product but also to the fault or negligence
of the customer or a person for whom
the customer is responsible.
Repairs
Contact your Renson installer/distributor
in case of malfunctions.
Only replace defect parts with original
Renson spare parts.
Only these meet the safety requirements
that Renson stipulates.
Inexpert repairs involve risks for the user,
for which Renson can not be responsi-
ble.
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