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First, make sure that the unit has been turned on by pressing the Main Power Button. If the LCD Screen does
not light up after pressing the Main Power Button, please recharge the unit as soon as possible. Then, make
sure that the output ports have been turned on by pressing the AC Output Mode On/Off Button and/or DC
Output Mode On/Off Button. Finally, make sure that the connected devices conform to the specifications of
the output ports. If the [Error Code] icon appears, please see the TROUBLESHOOTING section or contact
the Renogy technical support team for help. Refer to the last page of the User Guide for contact information.
Disconnect the electrical load. Reactivate the AC output
mode. If the [Error Code] icon persists, stop using the unit.
Contact the Renogy technical support team for help.
E27
AC Outlet Output
Over-voltage
Disconnect the electrical load. Reactivate the AC output
mode. If the [Error Code] icon persists, stop using the unit.
Contact the Renogy technical support team for help.
E28
AC Outlet Output
Under-voltage
Disconnect all the power source(s) and electrical load(s).
Cool down the unit to the room temperature. Press the AC
Output Mode On/Off Button to clear the [Error Code] icon.
E29
Inverter High Temperature
Disconnect all the electrical load(s). Press the AC Output
Mode On/Off Button to clear the [Error Code] icon.
Reallocate the total output power.
E30
Total Output Overload
FREQUENTLY ASKED QUESTIONS
1. Why doesn't the PHOENIX Elite power external devices?
No, the battery in PHOENIX Elite is not replaceable. Do not try to dismantle the PHOENIX Elite and replace
the battery by yourself. Doing so may cause irreversible damages to the unit and/or battery explosion.
2. Can I replace the battery in the PHOENIX Elite?
No, the PHOENIX Elite cannot be chained together or with other rechargeable AC power supplies. If you are
looking for a rechargeable AC power supply with a large capacity,, please visit our website or contact us for
more options. Refer to the last page of the User Guide for contact information.
3. Is the PHOENIX Elite chainable?
No, the PHOENIX Elite is not waterproof. Please keep the unit away from moisture. Do not submerge the
unit into water or operate the unit in the rain. Doing so may cause short-circuit, electric shocks, and fire.
4. Is the PHOENIX Elite waterproof?
The battery capacity of the PHOENIX Elite is rated at 0.2C. When the PHOENIX Elite is powering devices
with high power ratings, the internal resistance of the battery will turn more energy into heat and lower the
energy conversion efficiency. As a result, you may not get exactly 299.5Wh of energy.
5. Why doesn't the PHOENIX Elite last as long as I expect?
