If any problems occur during battery operation, please refer to the following instructions or
contact us for assistance:
If the Power Button is not able to switch the battery to active mode or the battery resting
voltage is under 41.62V in active mode at room temperature, the battery may have been
severely over-discharged due to self-discharge or parasitic loads. Please revive the battery
using a battery charger or charge controller with the lithium battery activation function.
If the battery terminal voltage shows 0V in active mode, the battery internal fuses may have
blown due to severe over-current. Please contact us for assistance.
If the battery voltage gets too low to reliably power electric loads or triggers the battery
under-voltage protection, please disconnect the battery from electric loads and charge the
battery as soon as possible.
If the battery temperature gets too high/low during the operation and triggers the battery
high/low temperature protection, please disconnect the battery from the charging source
and electric loads and cool down/warm up the battery to room temperature. The battery will
automatically recover from the battery high/low temperature protection.
If too high a current passes through the battery and triggers the charge/discharge
over-current protection, please disconnect the battery from the charging source/electric
load immediately. The battery will automatically recover from the charge/discharge
over-current protection after 1 minute. If the charge/discharge over-current protection is
triggered 3 times in a row, the battery will no longer recover automatically. Please
discharge/charge the battery with a current greater than 1A to recover the battery from the
charge/discharge over-current protection.
If the battery is short circuited and triggers the short circuit protection, please remove the
short circuit immediately and charge the battery with a current greater than 1A to recover the
battery from the short circuit protection.
Troubleshooting
