Troubleshooting
Overload error
Possible cause
Solution
Head lock up holding force exceeded during CMM acceleration
Reduce mass of probe combination.
Reduce acceleration.
Collision with workpiece or CMM
Check head for damage.
Remove obstruction and repeat move.
Obstruct error
Possible cause
Solution
Head / stylus configuration obstructed
Check head for damage.
Remove obstruction and repeat move.
Probe extension combination too long
Use a shorter / lighter stylus combination.
Internal head fault
Contact your Renishaw representative.
PH10 PLUS head and non-PLUS PHC10-3 or third party controller
Contact your Renishaw representative.
Datum error
Possible cause
Solution
Cable / connections faulty
Check condition of cabling from head to controller.
Head / stylus configuration obstructed
Remove obstruction and update head using HCU2 or under CMM
control.
Probe extension combination too long
Use shorter / lighter stylus combination.
Head damaged
Contact your Renishaw representative.
PH10M-iQ PLUS installation and user's guide
www.renishaw.com
Issued 07 2021
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