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31

Troubleshooting 

THERMOSTAT AND GAS SUPPLY CHECK

Is thermostat calling for heat?

Run (hot) water from heater and

turn adjustment knob higher.

Check using a manometer at

thermostat pressure tap.

Is there a minimum gas pressure

4

W.C. for natural gas or 10

W.C. for propane (L.P.) gas?

GO TO SYSTEMS CHECK 

SECTION, PAGE 32

Turn “ON” gas supply.

Call gas company to increase

gas pressure.

Yes

Yes

Yes

No

Is gas being supplied to the

thermostat?

No

WARNING

This troubleshooting guide has been supplied for use by

qualified service personnel who have a complete under-

standing of both electricity and gas.

WARNING

Label all wiring before disconnecting any wiring; to

ensure correct reconnection. Failure to follow this

instruction could cause improper and possible danger-

ous operation, resulting in DEATH, SERIOUS BODILY

INJURY, OR PROPERTY DAMAGE.

Содержание 11-03

Страница 1: ...ce agency or the gas supplier WARNING If the information in these instructions are not followed exactly a fire or explosion may result causing property damage personal injury or death Improper installation adjustment alter ation service or maintenance can cause DEATH SERIOUS BODILY INJURY OR PROPERTY DAMAGE Refer to this manual for assistance or consult the local gas utility for further informatio...

Страница 2: ...ance If odor is detected follow steps indicated at For Your Safety on the cover page of this manual then leave the premises WARNING Improper installation adjustment alteration service or main tenance can cause DEATH SERIOUS BODILY INJURY OR PROPERTY DAMAGE Refer to this manual or consult your local gas utility for further assistance WARNING At the time of manufacture this water heater was provided...

Страница 3: ...ms may present a serious health risk or asphyxiation WARNING Chemical vapor corrosion of the flue and vent system may occur if air for combustion contains certain chemical vapors Spray can propellants cleaning solvents refrigerator and air conditioner refrigerants swimming pool chemicals calcium and sodium chlo ride waxes bleach and process chemicals are typical compounds which are potentially cor...

Страница 4: ...klist 20 Operating 21 23 Temperature Regulation 24 For Your Information 25 26 Start Up Conditions 25 Condensation 25 Smoke Odor 25 Thermal Expansion 25 Strange Sounds 25 Operational Conditions 25 26 Smelly Water 25 Air In Hot Water Faucets 26 Venting Manual Reset Switch 26 High Temperature Limit Switch 26 Not Enough or No Hot Water 26 Water Is Too Hot 26 Periodic Maintenance 27 29 Venting System I...

Страница 5: ... manufacturers instructions it should give you years of trouble free service 1 Read the General Safety section pages 2 and 3 of this manual first and then the entire manual carefully If you don t follow the safety rules the water heater will not operate properly It could cause DEATH SERIOUS BODILY INJURY AND OR PROPERTY DAMAGE This manual contains instructions for the installation operation and ma...

Страница 6: ...air Parts section for ordering information This appliance has been design certified as complying with American National Standard CSA Standard for water heaters and is considered suitable for Water Potable Heating All models are considered suitable for water potable heating Water Potable Heating and Space Heating Certain models are considered suitable for water potable heating and space heating Ref...

Страница 7: ...acket to combustible and non com bustible material Minimum vent clearance 0 inches Provide 24 inches front clearance for servicing and adequate clearance between the jacket top and ceiling for servicing the flue area WARNING Propellants of aerosol sprays and volatile compounds cleaners chlorine based chemicals refrigerants etc in addition to being highly flammable in many cases will also change to...

Страница 8: ...gas valves or other gas regulating equipment Facts to Consider About the Location cont d Figure 3 WARNING Failure to have required clearances between water heater and combustible material will result in a fire hazard WARNING Vent termination must not be within 4 feet of any items such as gas meters gas valves or other gas regulating equipment WARNING When determining the installation location for ...

Страница 9: ...round the outlet terminal If a chain link fence is installed it must not be used as a storage area for items that may block proper ventilation NOT TO BE USED AS A STORAGE AREA Venting Through Roof Clearances 0 clearance for 3 PVC ABS or CPVC Schedule 40 piping from combustible and noncombustible surfaces The vent exhaust outlet and air inlet terminals shall terminate at least 18 inches above the r...

Страница 10: ...o not solder the cold water supply line directly to the cold water inlet or it will harm the dip tube NOTE This water heater is insulated to minimize heat loss from the tank Further reduction in heat loss can be accomplished by insulating the hot water lines from the water heater 10 FLUE PRODUCTS DISCHARGE PIPE AIR INTAKE PIPE WARNING HOTTER WATER CAN SCALD Water heaters are intend ed to produce h...

Страница 11: ...Gas Shutoff Devices for Hot Water Supply Systems ANSI Z21 22 by a nationally recognized testing laboratory that maintains periodic inspection of production of listed equipment or materials The valve must be marked with a maximum set pressure not to exceed the marked hydrostatic working pressure of the water heater 150 lbs sq in and a discharge capacity not less than the water heater input rate as ...

Страница 12: ...s when you install this wiring If you are not familiar with electric codes and practices or if you have any doubt in your ability to connect the wiring to this water heater obtain the service of a competent elec trician Contact a local electrical contractor and or the local electric utility 7 MAXIMUM CORD LENGTH Factory Supplied 3 A standard 1 2 conduit opening has been made in the water heater ju...

Страница 13: ... vent inlet piping must connect to the water heater air inlet Both the water heater connections are clearly marked Failure to read this instruction can result in DEATH SERIOUS BODILY INJURY OR PROPERTY DAMAGE WARNING To insure proper venting of this gas fired water heater the correct vent pipe diameter must be utilized Any additions of other gas appliances on vent with this water heater will adver...

Страница 14: ...n the first five feet of the outlet vent system 3 3 PCV ABS or CPVC Schedule 40 piping and fittings are acceptable materials for the inlet vent system and for the outlet vent system after the first five feet 4 It cannot be connected to existing vent piping or chimney 5 When venting through an outside wall the vents must ter minate horizontally to the outdoors 3 PVC SCHEDULE 40 90 STREET INLET ELBO...

Страница 15: ...bow equals 5 feet of equivalent vent length MIN RISE 1 8 PER FIVE FEET 131 4 MIN 111 4 MIN 45 MAX 18 MIN ONE ELBOW MIN RISE 1 8 PER FIVE FEET MIN RISE 1 8 PER FIVE FEET MIN RISE 1 8 PER FIVE FEET CAULK JOINT 3 ELBOW EXAMPLE 2 The total vertical and horizontal vent runs cannot exceed the maximum length with the number of 90 elbows as specified in the table below If more elbows are required the vent...

Страница 16: ...e wall allow for the 1 8 rise per five feet that has taken place in the horizontal run VENT PIPE SEPARATION The inlet and outlet vent pipes must be separated by a min imum distance of 61 2 inches up to 24 inches maximum 61 2 MIN 24 MAX The 3 PVC ABS or CPVC Schedule 40 vent pipe can be run from the water heater through the wall or from the wall to the water heater whichever is most convenient The ...

Страница 17: ...run of vent from the blower the 3 PVC inlet and the 3 PVC ABS for 75 Gal Models and 50 Gal 65 000 Btu Hr Models outlet pipes must be attached to the blower and venting hood using 6 sheet metal screws CAULK JOINTS CAULK JOINTS VENT TO OUTDOORS INTAKE FOR COMBUSTION AIR FLUE PRODUCTS DISCHARGE PIPE AIR INTAKE PIPE INSTALLATION SHOWING USE OF OPTIONAL DELUXE HORIZONTAL VENT KIT Typical installation I...

Страница 18: ...lve is subjected to pressure exceed ing 1 2 pound per square inch 3 5kPa the damage to the gas control valve could result in a fire or explosion from leaking gas WARNING If the main gas line shutoff serving all gas appliances is used also turn OFF the gas at each appliance Leave all gas appliances turned OFF until the water heater installation is complete VENTING THROUGH A ROOF CONT D 2 Only 3 ABS...

Страница 19: ... the pip ing The drip leg must be readily accessible Install in accordance with the Gas Piping section Refer to the current edition of the National Fuel Gas Code ANSI Z223 1 also referred to as NFPA 54 WARNING Use pipe joint compound or teflon tape marked as being resis tant to the action of petroleum Propane L P gases WARNING The appliance and its gas connection must be leak tested before placing...

Страница 20: ... the Locating the New Water Heater section 7 Do you have adequate ventilation so that the water heater will operate properly See Combustion Air and Ventilation in the Locating the New Water Heater section 8 Is the vent piping properly secured See Venting instruc tions in the Installing the New Water Heater section 9 Is there proper clearance between the vent pipe and any thing that might catch fir...

Страница 21: ... portion to operate ignite burner 3 The venting manual reset switch must be in the closed position See Venting Manual Reset Switch in the For Your Information section 4 There is a non resettable hi limit switch in the thermo stat which must be good closed for the thermostat to be operated See High Temperature Shut Off System in the For Your Information section OPERATION When the thermostat calls f...

Страница 22: ...s by sniffing at ground level in the vicinity of the appliance If odor is detected follow the steps indicated at For Your Safety on the cover page of this manual then leave the premises WARNING AN ODORANT IS ADDED TO THE GAS USED BY THIS WATER HEATER FOR YOUR SAFETY IF YOU SMELL GAS 1 Do not try to light any appliance 2 Do not touch any electrical switch do not use any phone in your building 3 Imm...

Страница 23: ...ressing the COOLER and HOTTER buttons together and holding for 1 second Then press the COOLER button until the WARM indicator light appears 2 Set the ON OFF switch on the control box to the OFF position 3 Turn off all electric power to the appliance if service is to be performed If you cannot reach your gas supplier call the fire department C Use only your hand to push in the gas control but tons ...

Страница 24: ...n you must take special precautions In addition to using the lowest possible temperature setting that satisfies your hot water needs some type of tempering device such as a mixing valve should be used at the hot water taps used by these people or at the water heater Mixing valves are available at plumbing supply or hardware stores A qualified plumber should be consulted Follow manufac turers instr...

Страница 25: ...the pressure of the water system If the relieving point of the water heater s temperature pressure relief valve is reached the valve will relieve the excess pres sure The temperature pressure relief valve is not intended for the constant relief of thermal expansion This is an unacceptable condition and must be corrected It is recommended that any devices installed which could create a closed syste...

Страница 26: ...uate in case of excessive water temperatures The heater cannot be relit until the gas control valve is replaced It is important that a serviceman be called to determine the reason for limit operation and thus avoid repeated thermostat replacement Lower the temperature adjustment setting on new control NOT ENOUGH OR NO HOT WATER 1 Check the manual gas shut off valve to be sure it is open 2 The ON O...

Страница 27: ... calcium and sodium chloride waxes bleach and process chemicals are typical compounds which are potentially corrosive WARNING Obstructions and deteriorated vent systems may present serious health risk or asphyxiation WARNING Be sure the vent piping is properly connected to prevent escape of dangerous flue gasses which could cause deadly asphyxiation Burner Cleaning NOTE Burner assembly must be han...

Страница 28: ...may be due to thermal expansion Your water heater may have a check valve installed in the water line or a water meter with a check valve Consult the water supplier and or plumbing contractor for further information Do not plug the tem perature pressure relief valve Anode Rod Inspection The anode rod is used to protect the tank from corrosion Most hot water tanks are equipped with an anode rod The ...

Страница 29: ... drain valve should be left open with hose connected allowing water to ter minate to an adequate drain 6 Close the drain valve 7 Follow instructions in the Filling The Water Heater section 8 Follow the lighting instructions in the Lighting section to restart the water heater Drain Valve Washer Replacement NOTE For replacement use a 17 32 x 13 64 x 1 8 thick washer available at your nearest hardwar...

Страница 30: ...s is made and necessary corrective steps taken Leakage from other appliances water lines or ground seepage should also be checked To check where threaded portion enters tank insert cotton swab between jacket opening and fitting If cotton is wet follow Draining instructions in the Periodic Maintenance section and then remove fitting Put pipe dope or teflon tape on the threads and replace Then follo...

Страница 31: ... Turn ON gas supply Call gas company to increase gas pressure Yes Yes Yes No Is gas being supplied to the thermostat No WARNING This troubleshooting guide has been supplied for use by qualified service personnel who have a complete under standing of both electricity and gas WARNING Label all wiring before disconnecting any wiring to ensure correct reconnection Failure to follow this instruction co...

Страница 32: ...r intake or exhaust obstructed Error in the hot surface ignitor circuit 1 Check that all wiring is correct and secure 2 Replace hot surface ignitor System in lockout 1 Gas supply is off or too low to operate 2 Hot surface ignitor not positioned correctly 3 Low voltage to the water heater 4 Electric polarity to unit is incorrect test and correct Problem in the gas valve driver circuit 1 Turn power ...

Страница 33: ...f heater and gas clean burner head B Combustion air path restricted Check intake venting arrangements for YELLOW FLAME obstructions C Not enough dilution air for proper Check Intake venting arrangement for combustion obstructions A Water on the floor under heater See CONDENSATION section CONDENSATION B Water dripping from blower assembly Provide drip TEE to catch condensation from horizontal secti...

Страница 34: ...34 Repair Parts 11 9 10 32 31 30 20 8 18 21 28 7 24 17 22 16 34 29 12 15 26 33 23 6 25 14 29 27 19 13 5 Outlet Parts Only 75 Gallon Models and 50 Gallon 65 000 Btu Hr Models 3 1 2 35 4 ...

Страница 35: ...set Switch 10 Vent Hood Assembly 9002509 9002509 11 Rubber Gasket Wiring 9002519 9002519 12 T P Valve 9000728 9000728 13 Dip Tube 14 Anode Rod 9000029 9000279 15 Wiring Harness 9003628 9003628 16 Drain Pan 9002769 9002769 17 Hot Surface Ignition 9003627 9003627 Assembly 18 Orifice Natural 0230120 0230120 Standard 33 33 18 Orifice L P 0230224 0230224 Standard 51 51 18 Orifice Nat 0230141 0230141 Hi...

Страница 36: ...36 Repair Parts 11 9 10 32 31 30 20 8 18 21 28 7 24 17 22 16 34 29 12 15 26 33 23 6 25 14 29 27 19 13 5 Outlet Parts Only 75 Gallon Models and 50 Gallon 65 000 Btu Hr Models 3 1 2 35 4 ...

Страница 37: ... x 10 102 8 Blower Gasket 9002508 9002508 9 Venting Manual 9002678 9002678 Reset Switch 10 Vent Hood Assembly 9003220 9002670 11 Rubber Gasket Wiring 9002519 9002519 12 T P Valve 9000728 9000728 13 Dip Tube 14 Anode Rod 9000029 9000279 15 Wiring Harness 9003628 9003628 16 Drain Pan 9002769 9001608 17 Hot Surface Ignition 9003627 9003626 Assembly 18 Orifice Natural 0230209 0230279 Standard 27 25 18...

Страница 38: ...38 Notes ...

Страница 39: ...39 Notes ...

Страница 40: ......

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