RA-MINI ALU
IN-LINE ACTUATOR SERIES
11
08. Troubleshooting
Symptom
Possible cause Action
The motor
produces no
sounds or the
rod does not
move.
1. Actuator
not properly
connected
to the power
supply.
2. Burned fuse.
3. Damaged
cable.
A. Check the
connection
to the power
supply or the
control unit,
if any.
B. Please con-
tact REGNER®.
Excessive
electricity con-
sumption.
1. Misaligned
or excessive
load.
A. Align or
reduce the
load.
B. Run the
actuator with
no load.
C. Please con-
tact REGNER®.
The motor runs
but the spindle
does not move.
1. Damaged
gearing system
or spindle.
A. Please con-
tact REGNER®.
The actuator
cannot lift a full
load.
1. Misaligned
or excessive
load.
2. Insufficient
power supply.
3. Current cut
off due to ex-
cessive load.
4. Damaged
motor.
A. Wait for the
overcurrent
protection
system to reset
(5 minutes).
A. Align or
reduce the
load.
B. Check the
power supply.
C. Please con-
tact REGNER®.
The motor runs
too slowly, does
not run with full
force or runs in
smaller steps.
1. Excessive
load.
2. Voltage drop
in the cable
(long cables
may affect
performance).
3. Current cut
off due to ex-
cessive load.
A. Wait for the
overcurrent
protection
system to reset
(5 minutes).
B. Reduce the
load.
C. Check the
power supply.
The actuator
cannot hold the
load.
1. Excessive
load.
A. Reduce the
load.
09. Application Policy
REGNER® products can be used in a wide range of
applications in health care, household or industrial
equipment, for example. REGNER® cannot know and
check all the conditions in which REGNER® products
are installed and used. The suitability and functional-
ity of a REGNER® product, as well as its performance
in a variety of conditions, can only be verified by
testing, and it shall ultimately be the responsibility
of the customer using a REGNER® product.
REGNER® is solely responsible that REGNER® prod-
ucts comply with the established specifications,
whereas it remains the responsibility of the custom-
er to ensure that a specific REGNER® product can be
used for a specific application.
10. Contact
For technical assistance, please contact the REGNER®
Technical Department at [email protected].
