Regency F5102 - AUSTRALIA, Инструкция для владельца и по установке

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F5102 Regency Freestanding Wood Fire
WARRANTY
Regency
®
Fireplace Products are designed with reliability and simplicity in mind. In addition, our internal Quality Assurance Team carefully inspects each unit thoroughly
before it leaves our door. Regency® is pleased to extend this limited lifetime warranty to the original purchaser of a Regency ® Product. Regency ® will repair or replace
goods free of charge in the event of defects arising from faulty materials or workmanship in accordance with the warranty terms in relation to Definitions, Warranty
Conditions and Exclusions stated in this document.
The benefits to the consumer given by this warranty are in addition to all other rights and remedies of the consumer under a law in relation to the goods or services to which the
warranty relates.
Our goods come with the guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation
for any other foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount
to a major failure.
The Warranty
Covered under the agreement against manufacturer's defects from date of purchase, are the following components:
15 Years: Steel Firebox, convector airmate, ashdrawer, door handle, stainless steel smoke deflector, stainless steel fillers, and stainless steel flame guard.
The above will be covered for parts and subsidized labour for the first five years and parts only thereafter, up to a maximum of 15 years, with the exception of the fireboxes (see
below).**
NOTE: The Catalytic Combustor is covered by Regency Fireplace Products for the first six (6) years. See warranty details on next page.
**FPI is not liable for freight or labour on any wood burning appliance replaced in field.
Cast components such as the front door, by-pass damper control plate and complete damper housing, including damper arm mechanism, will be covered for five years against
defect in manufacture, three years parts and subsidized labor the remaining two years parts only.
Electrical components such as fans, switches and thermodisc's are covered for one year parts and one year subsidized labour* from date of purchase.
Repair/replacement parts purchased by the consumer from FPI after the original coverage has expired on the unit will carry a 90 day warranty, valid with a receipt only. Any item
shown to be defective will be repaired or replaced at our discretion. No labor coverage is included with these parts.
Conditions:
Any part or parts of this unit which in our judgement show evidence of such defects will be repaired or replaced at FPI's option, through an accredited distributor or agent provided
that the defective part be returned to the distributor or agent
Transportation Prepaid,
if requested. In areas where no approved service agent is available or the closest approved
service agent is situated more than thirty (30) kilometres from the installation, Regency is not obliged to arrange warranty repairs and travel and/or additional labour charges will apply.
It is the general practice of FPI to charge for larger, higher priced replacement parts and issue credit once the replaced component has been returned to FPI and evaluated for
manufacturer defect.
The authorised selling dealer is responsible for all in-field service work carried out on your Regency product. FPI will not be liable for results or costs of workmanship from unau-
thorised service persons or dealers.
At all times FPI reserves the right to inspect product in the field which is claimed to be defective.
All claims must be submitted to FPI by authorised selling dealers. It is essential that all submitted claims provide all of the necessary information including customer name, purchase
date, serial #, type of unit, problem, and part or parts requested, without this information the warranty will be invalid.
Exclusions:
This Warranty does not extend to or include, paint, door or glass gasketing, firebrick or trim. It does not cover installation and operational related problems such as creosote or similar,
over-firing, use of corrosive driftwood, chemically treated wood, mill ends, coal, tea tree, oil based woods, garbage, cardboard, solvents, colored paper, trash, or unseasoned wood,
downdrafts or spillage caused by environmental conditions, nearby trees, buildings, hilltops, mountains, inadequate venting or ventilation, excessive offsets, negative air pressures
caused by mechanical systems such as furnaces, fans, clothes dryers etc.
At no time will FPI be liable for any consequential damages which exceed the purchase price of the unit. FPI has no obligation to enhance or modify any unit once manufactured.
ie. as products evolve, field modifications or upgrades will not be performed.
FPI will not be liable for travel costs for service work.
Annual maintenance must be completed as per the manual. The lack of annual maintenance on this appliance will void your warranty.
For Service and Maintenance video's for this appliance, visit our website: www.regency-fire.com.au
Installation and environmental problems are not the responsibility of the manufacturer and therefore are not covered under the terms of this warranty policy.
Any unit which shows signs of neglect or misuse is not covered under the terms of this warranty policy. Damage caused by improper use, not covered under terms of warranty.
The warranty will not extend to any part which has been tampered with or altered in any way, or in our judgment has been subject to misuse.
Freight damage to stoves and replacement parts is not covered by warranty and is subject to a claim against the freight carrier by the dealer.
FPI will not be liable for acts of God, or acts of terrorism, which cause malfunction of the appliance.
Performance problems due to operator error will not be covered by this warranty policy.
Products made or provided by other manufacturers and used in conjunction with the operation of this appliance without prior authorization from FPI, may nullify your
warranty on this product.
* Subsidy according to job scale as predetermined by FPI.