KADO
SQUARE FLOOR WASTE
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REECE PRODUCT QUALITY GUARANTEE
You have purchased a quality product from Reece Pty Ltd
ABN 84 004 097 090 (“Reece”). This product is covered by a 10
year replacement product warranty and a 12 month warranty
over spare parts and labour.
10 YEAR WARRANTY – DOMESTIC USE
This warranty covers faults in the product construction and
material. Products which are within 10 years from the date
of purchase, found upon inspection by an authorised Reece
representative, to be defective in construction or material , will be
repaired or exchanged with an equivalent product free of charge.
Replaced items become Reece’s property.
All replacement products will be available for collection without
charge to the customer at the nearest Reece branch to the
customer’s location, or elsewhere as agreed between the
customer and Reece.
Labour and Spare Parts
The labour for the replacement of products and spare parts to
which this warranty applies will be supplied by Reece or relevant
supplier using licensed plumbers engaged by Reece or relevant
supplier within 1 year from the date of purchase.
Spare parts other which are within 1 year from the date of
purchase found upon inspection by an authorised Reece
representative to be defective in construction, material or
assembly, will be replaced free of charge.
Warranty Conditions
This warranty will apply only under all of the following conditions:
• The item has been installed by a licensed plumber
• The item has been installed for and subjected to domestic
residential use only
• Failure is due to a fault in the manufacture of the product
• Proof of purchase (including the date of purchase) is provided
• The installation of the product is in accordance with the
instructions provided
This warranty does not cover products purchased as an ex-
display without being fully checked and tested for sale by
the manufacturer.
This warranty does not include faults caused by:
• Unsuitable or improper use
• Incorrect installation or installation not in accordance with the
instructions provided
• Installation or part installation by the purchaser or any person
other than a LICENSED PLUMBER
• Normal wear and tear
• Inadequate or complete lack of maintenance
• Chemical, electrochemical or electrical influences
• Harsh detergents or abrasive cleaners used on product finishes
1 YEAR WARRANTY – COMMERCIAL USE
‘Commercial’ use is all use other than for normal domestic
residential purposes, including use in non-business places as in
public buildings, schools, sports centres and in establishments
that contain private bathrooms with high frequency of use by
many individuals, such as hotels, motels, retirement villages
and hospitals.
The Commercial warranty covers this product against
manufacturing faults in the construction or material of both
the finished products and any spare parts for a period of 1 year
from the date of purchase. Products and spare parts which are
found upon inspection by an authorised Reece representative
to be defective in construction or material will be repaired or
exchanged free of charge. Replaced items become Reece’s
property. The labour for the replacement of products and spare
parts to which this warranty applies will be supplied by Reece
or relevant supplier using licensed plumbers engaged by Reece
or relevant supplier. The Warranty Conditions and exclusions
which apply to the domestic use warranty also apply to this
commercial warranty.
EXCLUSIONS
To the fullest extent permitted by law, Reece excludes all liability
for damage or injury to any person, damage to any property, and
any indirect consequential or other loss or damage.
CLAIM PROCEDURE
For all warranty queries customers are to contact the branch
where the product was purchased. These details can be found on
your purchase invoice.
Our goods come with guarantees that cannot be excluded under
the Australian Consumer Law. You are entitled to a replacement
or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to
have the goods repaired or replaced if the goods fail to be of
acceptable quality and the failure does not amount to a major
failure.
Don’t risk it, use a licensed plumber.
™
10
YEAR
Q
U
ALIT
Y GUARA
NT
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