16
FAQ’s
1.
Are there any restrictions as to where I should locate my water boiler?
a.
Yes, your appliance should be positioned on a flat, level surface that is capable of taking
the weight of the appliance when full of water. Consideration must also be given to serv-
ing requirements and safe operational access to the appliance must also be ensured. For
a detailed overview of installation requirement, please refer to pages 5, 6 and 7 of this
instruction book.
2.
There is no water coming from the tap?
a.
Check that the appliance is connected to mains power/water and that there is no block
-
age/kink in the supply hose.
3.
My screen is not illuminating?
a.
Check the appliance is connected to mains power
4.
The water from the tap is cold?
a.
Check appliance is connected to mains power.
5.
The water in my appliance has a strange taste?
a.
All new appliances must be heated and drained to sanitise.
6.
What Warranty does my water boiler have?
a.
Your appliance comes with a 2 year parts and 2 year labour warranty. Please see the
‘Warranty’ section on page 4 for details.
7.
Can I purchase any replacement parts?
a.
Yes, we have a number of replacement parts available. If you require any spare parts
(See lists on pages 18-23) Please do not hesitate to contact our Spares department on
0
344 879 3588
and they will be happy to assist.