CARE AND MAINTENANCE & YOUR OBLIGATION
Withdraw your rollator immediately if any of the wheels become
difficult to turn or do not feel securely attached to the frame or if
you suspect damage or any other fault.
1. Only use your Rollator for the purpose for which it
is
intended, which is as an
aid to walking. It is intended your rollator is only used on standard pavements or at
home. It should not be used on rough terrain or pot-holed surfaces. The use of your
rollator on these surfaces can seriously compromise your safety and may damage
your rollator beyond repair.
2. Keep your Rollator clean by wiping down with a damp cloth with a mild
detergent. Do not under any circumstances use an abrasive or solvent based
cleaner, as this will seriously damage the rollator and void your warranty.
3. Wipe off all surfaces with a dry cloth and use a water dispersing agent such as
WD40 on all metal joints.
4.
Regularly c
heck that all wheels and the folding mechanism function correctly
and that all wheels move freely. Pay particular attention to the front wheels,
ensuring that they rotate freely and without obstruction and that they are
attached securely to the frame.
5. Monthly Checks - check that all locking pins are properly secure.
Check that no components are loose. Check the adjustment to your brakes.
Check castors.
6. Do not fit any parts or accessories to your rollator manufactured by another
company. To do so will annul your warranty and may seriously compromise your
safety.
7. We suggest that you check your rollator visually every day. However we
recommend that you should have your rollator serviced every three months or less if
used by, or issued to, various users.
CLEANING
Clean your rollator using a non-abrasive cleaner or mild detergent with a soft cloth.
Abrasive cleaners e.g. AJAX and/ or abrasive cleaning pads may seriously damage the
product beyond repair and should not be used. Always ensure that you wipe dry the
equipment after cleaning.
MAINTENANCE
Please make a safety check of the product at regular intervals or if you have any
concerns.
Manufacturers Warranty -
12 months against manufacturing defects.
Our goods come with guarantees that cannot be excluded under the Australian
ConsumerLaw. You are entitled to a replacement part for a major failure and for
compensation for any other reasonably foreseeable loss or damage. You are entitled to
have the goods repaired or replaced if the goods fail to be of acceptable quality and failure
does not amount to major failure.
