
NOTE:
This information is helpful whenever making a technical support call. Click
Close
and exit the
product information window.
Click
Run
Diagnostics
to run the diagnostic program that will test PC functionality and report the
status. A warning message pops up that the ADSL service will disconnect before performing the
Diagnostic test. If connected to the Internet at this time, disconnect any Dial-up sessions. Click
Yes
to
begin the
diagnostic
program or click
No
to exit diagnostic program.
The Diagnostic program performs a brief hardware check and displays the hardware status.
If the
RECSPEED-2021P
fails the Diagnostic tests (shown below), then record the test result and
contact customer support.
ADSL bridge - PCI I/O Test
I90188 chip test
%
Pass
I90135 Register Test
I90135 chip test
%
Pass
I90135 Memory Test
I90135 chip test
%
Pass
ADSL Bridge - Loopback
I90188 Fast datapath
%
Trial 20, Pass 20
…Interleave datapath
%
Trial 20, Pass 20
90135 Utopia Loopback
I90135 Fast datapath
%
Trial 20, Pass 20
…Interleave datapath
%
Trial 20, Pass 20
NOTE:
For all loopback tests, both Trial and Pass counts equal 20 for success.
Click
Close
to exit the Diagnostic program. The modem is disconnected for these diagnostic tests. To
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card is functioning properly, it will automatically reconnect.
Configuring the connection service
To view or edit the ADSL connection service address, Right-click the
Diagnostic Tool
icon
(located on
the taskbar), and select the
Configuration
option.
The
PVC Setup
(Permanent Virtual Connection) window displays the connection service address. Click
Close
to exit window.
To edit the
connection service address
, select and enter the VPI and VCI address in the field shown
and click
PVC Setting
.
To accept a Connection Address that has been changed (and
Restart
the PC system) click
Yes
. Click
No
to quit and return to PVC setup window.
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