Can I drive the robot from the CMS 2.0?
No, the CMS 2.0 is designed for receiving video and audio only.
How do I request service if my CMS 2.0 is still experiencing
problems?
If you’re experiencing problems with your CMS 2.0 that haven’t been
covered by any of the questions in the FAQs, you can request service
or repairs by contacting your ReconRobotics sales representative.
Our technical staff will attempt to troubleshoot the problem over the
phone.
If necessary, ReconRobotics will issue an RMA (Return Material
Authorization) for repair.
In addition to your original sales receipt, you will need to provide the
unit's serial number, your return shipping address, email address,
and a daytime telephone number.
Please Note:
Depending on local system configurations, your
computer may require administrator access to properly use the
software. Contact your system administrator for assistance.
Please Note:
The following televisions are not compatible with
the CMS 2.0:
•
Insignia NSL19Q10A (discontinued)
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