18 VUEMATE User Manual
VUEMATE User Manual 19
Product Warranty
2
Other Information
Product Warranty
Product
Name
Driver State Monitor
Model Name
RVS-330
Approval No.
Serial No.
Warranty
Period
1 year from the purchased date
Customer
Name
Contacts
Address
Purchased
Where
Name
Contacts
Address
Indemnity Policy for Customer Damages
3
Other Information
For
performance/
functional
problems under
normal use
conditions
Classification by Customer Damages
Warranty
within the
Term
Warranty
out of the
Term
For serious repair required within 10 days of purchase
Exchange
N/A
For serious repair required within 1 month of purchase Exchange
For serious repair required within 1 month of exchange Exchange
When not exchangeable
Refund
Repair if
available
For defect
Free repair
Paid repair/
Paid
product
exchange
Repeated problem with the same defect
(from 4 times)
Exchange
Repeated problem with different parts
(from 5 times)
Repair if
unavailable
For the loss of a product while in A/S
Paid
product
exchange
When repair is unavailable due to lack
of spare parts within the component
holding period
When repair is unavailable even with
spare parts
1) Malfunction due to customer fault
> Malfunction & damage caused by user's negligence (fall, shock,
damage, unreasonable operation, etc.), careless use, intention, or
mistake.
> Malfunction & damage caused by repairs or modifications by the
user or a third party.
> Malfunction & damage due to the use of unauthorized
components, consumables, or separately sold parts.
2) Other cases
> Malfunction due to natural disasters (fire, flood, earthquake, etc.)
> Expired life span of a consumable part
> Malfunction due to external reasons
Paid repair Paid repair
※
This warranty is only valid in the country where you purchased this product.
※
Please keep this product warranty safely along with the User Manual.
