Service Contact Information
Reduce Carbon Energy Develop Co.,Ltd.
Tel:+886-2-2680-1999
Fax:+886-2-2680-1313
Address:No.55, Sec. 3, Jiayuan Rd., Shulin Dist., New Taipei City 238, Taiwan (R.O.C.)
EMail: [email protected]
Model
:
RSPB-01
Input
:
USB-C 5V / 2.1A, 9V / 2A
Output
:
USB-A 5v / 2.5A
、
USB-C 5V / 3A
、
9V / 2A
、
12V / 1.5A
Battery capacity
:
26650 MnNiCo Lithium ternary battery 10000mAh / 36Wh
Product Size
:
118 x 70 x 32 mm
General symptoms
The solution
The power bank becomes very hot.
Disconnect the power output immediately.
Immediately remove the power bank from your pocket or
carrying bag to lower the temperature of the power bank.
The battery runs out too soon.
After the mobile device is connected to the power bank, please
close the unused apps or set the device in the airplane mode.
The battery status indicator does not
light up.
Check whether the power bank is dead, and charge the power
bank.
If the problem persists and cannot be resolved, please send it
back to RCE and attach a note detailing the problem.
Power Bank
Product Specifications
Troubleshooting
General symptoms
The following table shows the situations that are usually encountered and the solutions.