SYMPTOM
CAUSE AND REMEDY
( )
TV
Bad Picture
(
snow
,
multiple images
distortion
,
blurry
)
No
sound
.
Black and White
picture
.
No
picture
or
sound
.
Coloredpatches of
picture
.
Panel function key does
not
respond
correctly
.
• Check the
location
of
the
antenna
and
adjust
it
if
necessary
.
• Make sure
the
antenna
cable
is
firmly
connected
.
• Make sure
all
input
cables
are
firmly
connected
.
• Increase the
volume
.
• Check the
PICTURE
setting
within
the
PICTURE
menu
.
• Make sure
the
unit
is
plugged
in
and
turned
on
.
• Make sure
that
the ATV
mode
is
selected
.
• Try
a
new
channel
to
check
for
possible
station
trouble
.
• Make sure
the
antenna
is
connected
properly
.
• Increase the
volume
.
•
• Make sure
all
cables
are
firmly
connected
.
• Check for
local
interference
.
• Make sure
there
are
no
unshielded
electrical
devices
nearby
that
are
causing
interference
.
• Turn
the TV
off
for
30
minutes
,
then
try
it
again
.
• Under
the
influence of
electrostatic
phenomenon
,
the
product
may
malfunction
and
require
usertopowerreset
.
• Unplug and
re
-
plug
the AC
power
cord
.
TROUBLESHOOTING GUIDE
• Check to
make
sure
the
program
you
are
watching
is
broadcast
in
Color
and
not
Black
&
White
.
• Check whether
the
mute
function
has
been
activated
on
the
Remote
Control
.
The
display
monitor
'
s
panel
goes
hot
.
•
LED TV
takes
inside
lighten
phosphor
.
It
may
increase
the
temperature
of
the
screen
in
some
occasions
.
It
'
s
not
a
defect
.
Unusual
dots
•
Black
dots
and
Bright
points
may
appear
on
the
LED
screen
.
This
is
a
structural
property
of
the
LED
panel
and
is
not
a
defect
.
Stripes
on
screen
•
Adjust
the
impulse
phase
may
decrease
stripes
.
RGB
in
The
top
of
the
monitor
•
It
may
occur
during
long
-
time
working
.
It
'
s
not
a
defect
.
gets hot
.
Make sure the antenna or audio/video source device is
working properly.
Unable to select a
certain channel.
The channel may be skipped. Choose this channel by
directly selecting the buttons from the remote control.
•
Disorder display
at power on.
•
•
This may be caused because of a very short interval
between POWER OFF and ON.
Unplug the power and restart.
22