TV CHANNELS ARE
BLOCKED
Check your auto lock function’s settings inside the OSD. You may have locked up some channels but forgot
about them.
UNIVERSAL REMOTE
CODE
This TV follows NEC’s universal remote code. Please check your hand book for NEC’s codes then apply
them.
THE TV TURNS ON OR
OFF SLOWLY AND THE
SCREEN SHOWS UP
SLOWLY
This TV is a High Definition liquid crystal display panel TV. It requires a few more seconds than normal TVs
to power up and show the picture.
NO SOUND ON PC
Make sure you have a 3.5 mm mini-jack cable connected from your pc’s sound output to the TV’s VGA
STEREO INPUT.
HDCP VIDEO SAYS NO
HDCP SUPPORT
Reboot your HDCP video device but turning them off and unplugging the power cord. Wait up to 8 minutes
to plug the power back in to see if it works or not.
HDCP VIDEO HAS NO
AUDIO
Make sure you have a 3.5 mm mini-jack cable connected from your HDCP video device’s sound output to the
TV’s VGA STEREO INPUT. If your HDCP video device uses RCA AUDIO jacks, you’ll need to obtain a
RCA audio converted into 3.5 mm mini-jack cable.
CANNOT GET 1360X768
ON PC VGA
Make sure the TV is recognized as plug and play monitor. Try updating your video card’s drivers as well. If
that does not help, most likely you’ll need to upgrade your video card to a newer one.
PICTURE IS
DISTORTED OR HAS
ABNORMAL SOUND
This might be from interference from large electrical appliances, cars, motorcycles, or fluorescent lights. If
the TV is close to the wall, try moving the TV to another room in your house to see if the problem still occurs.
PICTURE DOES NOT
COVER THE ENTIRE
SCREEN
If you’re using HDMI or a TV digital channel make sure you use the ASPECT button to switch to 16:9 format.
If you are using VGA, use the AUTO ADJUST function to adjust to the screen. Please Note : If you are using
regular analog TV, AV, or component in 480i resolution, use the ASPECT button to switch to 16:9 in order to
fill up the screen. Please Note : This note this feature will distort the picture.
PICTURE QUALITY IS
HORRIBLE!!
For best image quality, view HD widescreen programs where possible. If HD content is not available view
“Standard Definition” from a digital source. Standard, analog TV will always be noticeable inferior to HD
because your TV has video that is many times better than old TV’s and so you can see interference and
deficiencies you did not KNOW you had.
PICTURE HAS PIXELS
THAT ARE ALWAYS
DISPLAYING THE
SAME COLOR
Your TV is manufactured using an extremely high level of precision technology, however, sometimes some
pixels of your TV may not display. Pixels defects within industry specifications are inherent to this type of
product and do not constitute a defective product.
I CANNOT CHANGE
THE TIME MANUALLY
Your TV syncs time automatically according to your local TV channel. This function only works while the
TV’s tuner is connected to an ANTENNA.
BIG BLACK BOX IN
THE MIDDLE OF
SCREEN
You have turned on closed captioning and are using TEXT1 – TEXT4. Change the setting to CC1 or turn off
closed captioning and the box will disappear.
Problems
Solutions