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Troubleshooting
Freezer Does Not Operate:
• Check if freezer is plugged in.
• Check if there is power at the ac outlet, by checking
the circuit breaker.
• Wait for 30-40 minutes to see whether freezer will start.
Compressor cycle must be complete to operate.
Food temperature appears too warm:
• Frequent door openings.
• Allow time for recently added warm food to reach
freezer temperature.
• Check gaskets for proper seal.
• Adjust temperature control to colder setting.
Too much frost build-up inside unit:
• Make sure temperature control is not set to “ON”
setting for extended period of time.
Food temperature is too cold:
• If temperature control setting is too cold, adjust to a warmer
setting and allow several hours for temperature to adjust.
Compressor runs too frequently:
• This may be normal to maintain constant temperature
during high temperature and humid days.
• Doors may have been opened frequently or for an
extended period of time.
• Check gasket for proper seal.
• Check to see if doors are completely closed.
• Check freezer compartment for blockage
from frozen food packages, containers, etc.
Freezer has an odor:
• Interior needs cleaning.
• Foods improperly wrapped or sealed are giving off odors.
For service assistance and product information, please call: 1-800-968-9853.
Pour obtenir assistance et information appelez: 1-800-968-9853.
Curtis International Ltd.
7045 BECKETT DRIVE, UNIT 15, MISSISSAUGA, ON, L5S 2A3 www.curtisint.com
