5
What the Modem Needs to Do Its Job
•
The Right Cable Company:
Make sure your local cable company provides data services that use cable
TV industry-standard DOCSIS-compliant technology.
•
The Internet Service Provider (ISP):
Your cable company provides you access to an Internet Service
Provider (ISP). The ISP is your gateway to the Internet. It provides you with a pipeline to access
Internet content on the World Wide Web (WWW).
Check with your cable company to make sure you have everything you need to begin; they’ll know if
you need to install special software or re-configure your computer to make your cable internet service
work for you.
Contact Your Local Cable Company
You will need to contact your cable company to establish an internet account before you can use your
modem. You should have the following information (which you will find on the sticker on the modem)
ready:
•
The serial number
•
The model number of the modem
•
The Media Access Control (MAC) address
Record your information here:
Serial Number:
Model Number:
MAC Address:
Cable Modem Overview
Before You Begin
