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Problems and troubleshooting (continued) /
Video head cleaning
NOTES:
• DO NOT ATTEMPT TO CLEAN THE VIDEO HEADS OR SERVICE THE TV/VCR/DVD BY REMOVING THE REAR
COVER.
• Video heads may eventually wear out and should be replaced when they fail to produce clear pictures.
• To help prevent video head clogging, use only good quality VHS tapes. Discard worn out tapes.
Video head cleaning
Video head clogging
The video heads are the means by which the TV/VCR/DVD reads
the picture from the tape during playback. In the unlikely event that
the heads become dirty enough to be clogged, no picture will be
played back. This can easily be determined if, during playback of a
known good tape, there is good sound, but no picture (picture is
extremely snowy). If this is the case, have the TV/VCR/DVD checked
by qualified service personnel.
Good Picture
Snowy Picture
The playback picture has
occasional distortion.
The disc is dirty.
It is in fast forward or fast reverse play-
back.
No disc is inserted.
An unplayable disc is inserted.
The disc is placed upside down.
The disc is not placed within the guide.
The disc is dirty.
The parental lock function is set.
It is in the mode of repeat playback,
memory playback, etc.
The function is prohibited with the TV/
VCR/DVD or the disc.
Eject the disc and clean it.
Some times a small amount of picture
distortion may appear. This is not a
malfunction.
Insert a disc.
Insert a playable disc (Check the disc
type and region Number). This is a
Region 1 player.
Place the disc with the playback side
down.
Place the disc correctly inside the
guide on the disc tray.
Clean the disc.
Cancel the parental lock function or
change the parental lock level.
These operations may prevent a
proper progress of the contents.
The TV/VCR/DVD does not
start playback.
Playback does not follow the
course of the disc’s program.
appears on the screen.
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SYMPTOMS
CAUSE
POSSIBLE SOLUTIONS
PAGE
DVD
Remote control does not
operate.
REMOTE CONTROL
The remote control is not aimed at the
sensor.
Distance is too far or too much light in the
room.
There is an obstacle in the path of the
beam.
The batteries are weak.
The batteries are not inserted correctly.
Aim the remote control at the remote
sensor.
Operate within 5 m or reduce the light
of the room.
Clear the path of the beam.
Replace the batteries.
Insert correctly.
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