Reply
:
Please confirm that the rheostat speed knob is in Off or Stop position. Also check the
batteries in your remote control handset. If it still does not work open up the remote control and
check the connections. It is vital you only use high powered batteries in your handset
The caddy does not respond well to the remote control handset?
Reply
:
Please check the fit and condition of the handset batteries. Make sure you don’t exceed
the range distance limit.
The trolley stops by itself sometimes?
Reply
:
Please check the battery charge level. Also the controller box has a shut-down function,
if the battery is too low or the controller is overheating or the caddy does not receive a signal
for 30-40 seconds.
Whom do I contact for service, parts and technical support?
Reply
:
If you require any assistance please email and one of our service engineers will
reply promptly to deal with any questions or issues.