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WARRANTY / RETURNS / EXCHANGES
We understand that sometimes a product may need to be returned. If you have purchased from an authorized
RAZORWELD Dealer, the following is the correct procedure and returns policy.
Our Returns Policy includes the rights you have under the American consumer Law and other relevant laws. You are
entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss
or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality
and the failure does not amount to a major failure.
•
You shall inspect the Goods on delivery and shall within seven (7) days of delivery (time being of the essence)
notify JASIC Technologies America Inc of any alleged defect, shortage in quantity, damage or failure to comply
with the description or quote.
•
You shall also afford JASIC Technologies America Inc the opportunity to inspect the Goods within a reasonable
time following delivery if you believe the Goods are defective in any way.
Returns will only be accepted provided that:
(a)
You have complied with the provisions outlined above, and
(b)
where the Goods are unable to be repaired, the Goods are returned at your cost within thirty (30) days of the
delivery date, and
(c)
JASIC Technologies America inc will not be liable for Goods which have not been stored or used in a proper
manner, and
(d)
the Goods are returned in the condition in which they were delivered and with all packaging material, brochures
and instruction material in as new condition as is reasonably possible in the circumstances.
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JASIC Technologies America Inc Accepts no responsibility for products lost or damaged while in transit
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JASIC Technologies America Inc may (at their sole discretion) accept the return of Goods for credit but this may
incur a handling fee of up to fifteen percent (15%) of the value of the returned Goods plus any freight costs.
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Where a failure does not amount to a major failure, JASIC Technologies America Inc is entitled to choose
between providing you with a repair, replacement or other suitable remedy.
Purchaser’s Remedies:
With respect to any claim arising out of any order, any goods delivered pursuant to any order and expressly accepted
in seller’s acknowledgment, or seller’s performance in connection with any order, including, without limitation, any
claim arising out of any recall, defect or alleged defect in any goods or services furnished by seller, shall be limited
exclusively to the right of repair or replacement of such goods or services, at seller’s option. without in any way limiting
the generality of the foregoing, in no event shall seller be liable for any consequential or incidental damages, including,
without limitation, any loss of anticipated profits incurred by purchaser with respect to any goods or services furnished
by seller, or any damages arising from injuries to persons as a result of purchaser’s or a third party’s negligence.
seller’s warranty does not cover failures resulting from the improper installation, mounting design or application or
from corrosion. The provisions of this paragraph are a material term of this transaction.
Making a Claim
If you wish to make a claim under this Warranty, you should:
•
Return the product to the point of purchase either in person or on a prepaid courier; or
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Contact Us by Telephone at (+1) 253-859-6277, 253-859-6278 or e-mail [email protected].
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When returned, the product must be accompanied with the original invoice including the purchase price and
disclosing the purchase date.
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All costs of installation, cartage, freight, travelling expenses, hiring tools and insurance are paid by the
Customer.
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To the extent permitted by law, our total liability for loss or damage of every kind related to the product in any
way whatsoever is limited to the amount paid to the retailer by you for the product or the value of the product.
No responsibility will be taken for products lost, damaged while in transit.
