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rayteccctv.com
Raytec Global Tel: +44 (0) 1670 520055
Americas Tel: +1 613 270 9990
Chrome
Edge
1.
Hold Ctrl-Shift-Del keys
2.
Change drop down
box to “All time”
3.
Tick “Cached images
and files”
ONLY.
If others are
ticked, untick.
4.
Select Clear data
1.
Hold Ctrl-Shift-Del keys
2.
Change drop down
box to “All time”
3.
Tick “Cached images
and files”
ONLY.
If others are
ticked, untick.
4.
Select Clear now
Illuminator web interface note
You may see the model name of your illuminator cut short on the home page of
your illuminator like below:
Due to a change to the format of our model names, the
size of the illuminator details box to the right has been
increased. If you have previously used a Vario IP PoE
on your machine, your browser will have remembered
the old style and will re-use this. You can force
your browser to pull the size change in by removing
temporary Internet files, this procedure is explained for
Chrome and Edge browsers below.
After performing the steps above, refresh the illuminator home page and the
longer illuminator details box will appear.
Instructions for this procedure for other browsers can be found online.
Ping
The illuminator will respond to a standard Ping command sent to its valid IP
address. For the ping command to work the illuminator and computer must
reside in the same network range.
