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What Components are covered
The period in which the fault
must be appear in order to be
covered
What coverage you receive
Stainless Steel Firebox, Grate and mesh
screen
(if the outdoor gas fireplace is not installed
in a single-family domestic dwelling)
Year 3
Repair and/or replacement of the faulty
component, free of charge, including
labour.
If the heater is not repairable, full
replacement free of charge.
All Components
(if the outdoor gas fireplace is not installed
in a single-family domestic dwelling)
Year 1
Repair and/or replacement of the faulty
component, free of charge, including
labour.
If the heater is not repairable, full
replacement free of charge.
4.
ENTITLEMENT TO CLAIM UNDER THIS WARRANTY
To be entitled to make a claim under this warranty you need to:
a. Be the owner of the convection heater or have consent of the owner to act on their behalf.
b. Contact Rheem Service without undue delay after detection of the defect and, in any event,
within the applicable warranty period.
You are not entitled to make a claim under this warranty if your product:
a. Does not have its original serial numbers or rating label
b. Is not installed in Australia
c. Do not possess a copy of the original invoice.
5.
HOW TO MAKE A CLAIM UNDER THIS WARRANTY
If you wish to make a claim under this warranty, you need to:
a. Contact Rheem on 131031 and provide owners details, address of outdoor gas fireplace, a
contact number, date of purchase (require proof of purchase) and serial number (from the
rating label on the convection heater).
b. Rheem will arrange for the convection heater to be tested and assessed on-site.
c. If Rheem determines that you have a valid warranty claim, Rheem will repair or replace the
convection heater in accordance with this warranty.
Any expenses incurred in the making of a claim under this warranty will be borne by you.
6.
THE AUSTRALIAN CONSUMER LAW
Our goods come with guarantees that cannot be excluded under the
Australian Consumer Law
. You
are entitled to a replacement or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced
if the goods fail to be acceptable quality and the failure does not amount to a major failure.
Paloma/Rheem warranty (set out above) is in addition to any rights and remedies that you may have
under the
Australian Consumer Law.
Содержание MAJESTIC ODGSR36ANAU
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