TC4400 Call-Control Console
two sections from these rows to match the functions of
the DS keys.
Step
2. Neatly print the appropriate line number on
each of the selected label positions (press-type or type-
written letters will give good results).
Hint:
Do the lettering before cutting out the sections.
To type the label, tape it to a piece of paper before rolling
it into the typewriter.
Step
Carefully cut out the sections used and slide
them into the slots at either end of the Console windows
(the clear plastic overlays above the DS keys).
Hint: The strips
should be long enough to protrude
slightly from the slots in the
Console
windows;
otherwise,
it may be
to remove the labels for future changes.
Step
4. Leave the unused portions of the label with the
customer for future changes.
Programming
To do the EEPROM (user) programming, you must be
able to use the functions for Attribute programming
and Location-Code programming
these
are described in the main system manual,
The
factory
will
do some of this programming when the
Interface Module is installed there.
modify the initial
programming, you may be able to use the Console display;
however, since the rest of the Console will not be opera-
tional until at least some of the programming is done, you
may need to enter the initial programming at an adminis-
trative phone connected to Physical Number 5 (turning
on or resetting the system initializes this line as a display
phone).
In order to do the programming, you need to know:
How many
be
trunks (central-of-
fice lines) and the Physical Number of the first (low-
est-numbered) one.
How many keys will be used for the attendant’s
Telecenter lines, and the Physical Number of the first
one.
How many extensions will be monitored, and the
Physical Number of the first one.
The Physical Number of the line used for audio to
the Console. Use the blank Console planning work
sheet at the back of this manual to organize and
record the pertinent data.
Console Location Codes
calls normally go to the key phone
or single-line phone whose Physical Number is stored
here. Putting a 0 here tells the system that a
is
being used.
Listing the Physical Numbers of individual ad-
ministrative phones enables them to pick up calls from
the Console
entering a
gives all dialing
phones this ability.
Enter the Physical Number of the first attendant
Telecenter line. When someone dials “0,” the call will be
directed to this key.
Enter the lowest Physical Number of the trunk
lines. Calls from anyone who dials “9” will be routed
there. See the main system manual, KI-1435, for details.
This sets the time (in
increments)
before a call transferred by
attendant is returned to
the Console
of no answer.
Attendant Recall: This Location is for key
terns; it should be
to
for Console operation.
This must
the Physical
of the
Console’s audio line. The audio
of
is
from link to link by
control program to
provide the attendant with the
audio
tions. This Location
also
to allow
calls to ring repeatedly.
In the
normal mode, a call rings
only once when the attendant is busy with another call;
many users do not want to be disturbed by ringing while
they are handling a call. However, other users prefer
repeated ringing, to prompt someone nearly to answer
the call from an administrative phone (see “Remote An-
swer” in the “Operation” section of this manual).
To set the Console for repeated ringing, add “32768”
to the Physical Number of the Console’s audio line. For
example, if that is Physical Number you would enter
32777 to Location Code 64224.
Location Codes
Note: The
following Locations, 64226-64232, control
the mapping of the Telecenter IV Physical Numbers onto
the 20 Console DS keys. Each group must begin with a
Physical Number that is less than 256, and the numbers
within each group must be contiguous. If there are no
lines for a particular group, enter a
at its Location.
This establishes a mapping of trunks onto the
Console keys and must contain a number based upon the
following equation:
Lowest Physical Number of the
+
trunk keys
For an example, see Note 2, on the next page.
The trunk with the highest Physical Number will be
placed on the first key (and the trunk with the lowest
Physical Number on the last key). This reversal is done to
reduce the chances of a “crash” between an incoming and
an outgoing call (see Note 1, below).
Reverse Hunt
Trunk
No. Key
Comments
15
1
Begin C.O. Hunt
267-1301 14 2
3
I
I
12
4
11
5
10
6
Begin Dial-9 Hunt
Notes:
1.
Incoming calls start at 267-1300 (directory
listing) and hunt downward, whereas outgoing calls start
at the opposite end of the group and hunt upward. In this
way, there will be no
incoming and
outgoing until all of
trunks arc busy. Incoming calls
progress from
DS
(7) to the right.
this ordering, Iwo
to
